Does FreeWill pay their employees well?

According to anonymously submitted Glassdoor reviews, FreeWill employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at FreeWill. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at FreeWill?

71% of FreeWill employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreeWill 4.3 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at FreeWill?

Account Executive (11) , Software Engineer (5) , Partner Success Strategist (4) , Sales (4) , Sales Development Representative (SDR) (4) , Anonymous (2) , Partnership Lead (2) , Partnerships Associate (2) , Partnerships Manager (2) , Recruiter (2)

What are the pros of working at FreeWill according to real employee reviews?

"A thoughtful and compassionate atmosphere where people genuinely care for one another without getting into toxic positivity." ((in 12 reviews)); "Unlimited PTO" ((in 10 reviews)); "No big egos to be found and everyone is kind." ((in 7 reviews)); "The benefits are great, and I appreciate the transparent salary process." ((in 7 reviews)); "Team is supportive, focused, and pushes for quality results." ((in 6 reviews))

What are employees saying about FreeWill redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreeWill redundancy and their outlook for job security at FreeWill in 2026.

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FreeWill

FreeWill Reviews

3.9

71% would recommend to a friend

(89 total reviews)

Jenny Xia Spradling

84% approve of CEO

70% positive business outlook

Ratings by category

4.3

Diversity and inclusion

4.3

Work/Life balance

4.1

Culture and values

3.9

Compensation and benefits

3.7

Senior management

3.5

Career opportunities

FreeWill has an employee rating of 3.9 out of 5 stars, based on 89 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FreeWill employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

89 reviews

3.0

7 June 2026

Overall, okay experience

Sales researcher

Recommend

CEO approval

Business outlook

Pros

Great learning experience and people.

Cons

Low retention rates and that's why teams are always changing and aren't stable.

FreeWill Response

We're glad you were able to learn a lot and enjoyed working with colleagues! FreeWill is proud to have a higher than average retention rate in the start up industry with the average employee staying with the company for several years.

2.0

6 Apr 2026

A dying star?

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Fully remote Unlimited PTO 12 weeks of parental leave

Cons

Frequent layoffs occur even after speeches about avoiding them. Internal promotions are limited to the inner circle, leaving those in IC roles with limited advancement opportunities. The organization frequently hires outside candidates for management and leadership positions, further restricting opportunities for those in IC roles. Compensation is low, and promised annual increases are rarely applied to base pay. Furthermore, most departments fail to meet goals, preventing bonuses from being awarded. Leadership won't force struggling departments to use AI or hire better people, leading to more customer complaints than ever about decreased services and support.

FreeWill Response

2mo

Thank you for this feedback. We're glad you've enjoyed our remote environment, flexible time off, and leave policies. We did unfortunately have a significant layoff in late 2022/early 2023 and a very small layoff in early 2025 and leadership took full responsibility for this and shared about the internal and external factors that led to the tough decisions. We've taken great strides to be thoughtful about employee retention and company growth in the hopes we can provide continued stability. Majority of external hiring has been for IC roles and when manager or leadership roles become available, they are open to internal applicants and most of these roles are filled internally due to promotions or internal movement. FreeWill actively embraces and encourages the smart use of AI in every department and has implemented AI Learning Modules, an AI Tool series, AI office hours, and a slack channel dedicated to employees sharing about their use and knowledge of AI. We appreciate you sharing about challenges around compensation and will share this feedback. Thank you for your contributions to FreeWill.

5.0

6 Mar 2026

Caring, mission-driven culture

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

MIssion driven Caring employees Innovative

Cons

Slow growth and a strong culture lead to low promotion opportunities

FreeWill Response

3mo

Thank you for sharing about your experience these past few years and we're glad you've had a great experience with company culture!

Viewing 1 - 3 of 89 Reviews

Jobs at FreeWill

Partner Success Operations Specialist (Part-Time)