Low pay. Team members who are either unmotivated (lazy), or overly ambitious (steal sales commissions) are not properly managed as long as the store makes good numbers as a whole.
Doing retail on the floor is a joke with the company's prehistoric system of ordering. It's like buying from the Sears catalog except the customer had to drive to see it and you order for them based on scant description and no pictures. the department's tendency to send your store tons of inventory that will never sell, while high demand items are at a location so far away they don't make it to yours before the customer finds something elsewhere.
They finally got a website, but there's no mention of it on the store site. It's so separate, customers have no idea it's the same company.
Prom is a clusterflank with no way of keeping pickups in order unless you are extremely blessed with highly effective co-workers and managers (slim chance).