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      Front Porch

      Engaged employer

      Front Porch Reviews

      3.6

      65% would recommend to a friend

      (121 total reviews)
      avatar

      Sean Kelly

      100% approve of CEO

      51% positive business outlook

      Ratings by category

      3.4

      Diversity and inclusion

      3.3

      Work/Life balance

      3.2

      Culture and values

      3.1

      Senior management

      3.0

      Compensation and benefits

      2.9

      Career opportunities

      Front Porch has an employee rating of 3.6 out of 5 stars, based on 121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Front Porch employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

      Reviews by job title

      121 reviews
      2.0
      15 Apr 2026

      Supportive staff hindered by poor management and structure

      Administrative assistant vista del monte
      Recommend
      CEO approval
      Business outlook

      Pros

      Front line staff is very supportive of each other.

      Cons

      Working here was a frustrating experience due to consistent issues with management and overall workplace structure. Leadership often felt under-qualified and unprofessional, which made it difficult to trust direction or feel supported in day-to-day responsibilities. There was a noticeable lack of guidance and accountability from management, leaving employees to navigate challenges on their own.

      avatar
      Front Porch Response
      1mo
      We strive to provide a work environment where our team feels supported. If you are open to sharing, we would like to learn more so we can directly address your concerns. Please reach out to us at feedback@frontporch.net.
      4.0
      5 Mar 2026

      Leadership

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Dedicated frontline staff who genuinely care about residents and their families. Many employees across departments consistently go above and beyond to maintain a high standard of care, and residents frequently express appreciation for the teams supporting them. Working with colleagues who remain committed to the mission, even under pressure, is one of the strongest aspects of this community.

      Cons

      Leadership practices at the community level have increasingly created a high-pressure work environment for staff. Inconsistent expectations, heightened scrutiny of individual employees, and frequent changes in direction make it difficult for staff to focus fully on providing consistent, compassionate care to residents. Employees who work directly with residents and families often find themselves navigating these pressures while continuing to advocate for patient needs and maintain professional standards. Over time, this environment can affect morale, collaboration, and long-term staff retention.

      avatar
      Front Porch Response
      2mo
      Thank you for sharing your experience. We are grateful to you and our dedicated team members for delivering the quality, compassionate care to our residents that you describe. Your thoughtful feedback means a great deal to us, and we are so glad you've felt appreciated and supported during your time here. We are always open to constructive feedback, and we appreciate your honest insights. Please know that without the name of the community you’re referencing, we are limited in what steps we can take to appropriately respond. Should you wish to share more details please email us at feedback@frontporch.net.
      4.0
      27 Feb 2026

      Leadership

      Social worker
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive and collaborative colleagues Strong commitment Meaningful work with opportunity to contribute to cultrural improvement Growing collaboration among departments

      Cons

      Leadership decisions sometimes create avoidable operational pressure Expectations and priorities can shift without sufficient alignment Oversight can feel disproportionate to the actual risk level Focus on optics over workflow efficiency may affect morale and sustaianbility

      Viewing 1 - 3 of 121 Reviews
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      ReviewsFront Porch reviews

      Glassdoor has 126 Front Porch reviews submitted anonymously by Front Porch employees. Read employee reviews and ratings on Glassdoor to decide if Front Porch is right for you.