Frontline Managed Services Reviews

No one listens to you, and if they do they take credit for your ideas, the clients can be incredibly abusive, the company refuses to let you excel unless you get certified in all of microsoft office, the pay is far below industry standard, dropped benefits package from a great one to the bare minimum.

Draconian attendance policy. Sparse and irregular training. Pay rate does not reach appropriate level until one year of employment. Must constantly absorb verbal abuse from busy lawyers who have no time and need to work on everything NOW. Rapid turnover, which leads to months of understaffed shifts. Third-party time management team frequently makes mistakes. Upper management and leader positions often filled by external applicants, which means that some managers have never taken calls, know nothing about IT, and can do nothing to help you. Silly incentive system that rewards employees with candy and snacks instead of actual bonuses. Triggers panic attacks, anxiety, depression, and suicidal tendencies. Oh, and if you work night shift - good luck. I worked alone on a Monday morning and had no lunch until 6 AM. We get none of the little parties or free lunches that the daywalkers receive.