Does Frontwave Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontwave Credit Union employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Frontwave Credit Union. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Frontwave Credit Union?

39% of Frontwave Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontwave Credit Union 2.9 out of 5 for work life balance, 2.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Frontwave Credit Union?

Teller (8) , Bank Teller (3) , Customer Service Representative (2) , Financial Services Representative (2) , Loan Processor (2) , Member Service Representative (2) , Teller II (2) , USR (2)

What are the pros of working at Frontwave Credit Union according to real employee reviews?

"Amazing/ affortable benefits." ((in 4 reviews)); "Your coworkers become your family." ((in 3 reviews))

What are the cons of working at Frontwave Credit Union according to real employee reviews?

"Low Pay when compared to industry" ((in 11 reviews)); "Not enough training, always getting BBB complaints, high turn over, management lacks long term vision, they would fight and argue with customers over small amounts which would cost them ten times more in lost business and referrals." ((in 6 reviews)); "If you have worked at a bank or haven’t this training is overly excessive!" ((in 3 reviews)); "Upper management either doesn't see what we see, or they do not care." ((in 3 reviews))

What are employees saying about Frontwave Credit Union redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontwave Credit Union redundancy and their outlook for job security at Frontwave Credit Union in 2026.

Frontwave Credit Union Reviews

2.8

39% would recommend to a friend

(81 total reviews)

Bill Birnie

41% approve of CEO

46% positive business outlook

Frontwave Credit Union has an employee rating of 2.8 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Frontwave Credit Union employee rating is 25% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

81 reviews

2.0

8 Sept 2025

Backwards Thinking

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Moving forward with new technology and process improvements. Good relationships with staff.

Cons

Breaking commitments of flexible work schedules and remote/hybrid options. Elimination of hybrid work is causing stress, long commutes, and lower wages due to the high price of gas. Executive management is disconnected from needs of staff.

2.0

27 Aug 2025

Not the 'Best Place to Work' They Promise — A Mixed Bag with Broken Promises

Managment

Recommend

CEO approval

Business outlook

Pros

Generous PTO policy(after the first year), especially compared to industry standards Some internal mobility employees can move into new roles, even without all the listed qualifications. Decent colleagues and teamwork culture at the ground level

Cons

Remote/hybrid flexibility promised during hiring as being permanent was eventually revoked without proper communication or compensation Long commutes are now mandatory for many employees with no additional support offered Leadership is often tone deaf to the needs and expectations of staff bait and switch practices damage trust. Company branding talks a big game ("best place you ever work"), but day to day realities don't align. Career movement isn't always based on merit, which can lead to ill equipped people in critical roles

4.0

13 Aug 2025

Lots of room to grow

Teller

Recommend

CEO approval

Business outlook

Pros

There was always an opportunity to learn more and move into another department. Management seemed to be pretty supportive.

Cons

Sometimes there could be catty-ness among the branch employees, but that's common for banking.

Viewing 1 - 3 of 81 Reviews

Jobs at Frontwave Credit Union

Administrative Assistant (Onsite)

Personal Banker (Universal Service Representative): 29 Palms

Personal Banker (Universal Service Representative): Barstow

Personal Banker (Universal Service Representative): Escondido

Personal Banker (Universal Service Representative): MCRD