Management is completely focussed through the founding partners, and there is a reluctance or perhaps inability to effectively delegate responsiblity. This means that the middle management are not empowered in any significant way. This is frustrating for them and leads to a sense of statis that things will not change. Activity only really happens when one of the partners is involved. This also means that when their attention shifts, anything that has started stops and goes back to where it was. There are many simple problems in the way Fuel works but they seem to be insoluable.
the other big downside is that the office is truly a dump and the area is rubbish.