Where do I begin? You'll notice that the pros are all superficial, which I think is perfectly in line with the company's management, because this place is a joke. If it sounds like a scam, that's because it is. The work was very easy. It was so easy that it was mind-numbing, and nearly killed the critical skills I had paid thousands of dollars to learn in my post-secondary education. So easy that it would be much more cost-effective to simply hire a bunch of 18-year-olds straight out of high school.
This is not a content-related position in the slightest, and is much better described as a data entry position. You will be hired for the advertised position of "entry level content strategist," only to show up on your first day and have your title be explained as "product catalog specialist." You will be asked to complete a personality quiz prior to your interview, which will be mentioned once and will never again be taken into account.
Andy and Joe claim they want creative individuals to boost the company to the next level and beat their competitors, but every single creative person who was and is at that company has been and continue to be pushed down and stuffed into roles that do not truly fit their creative skillsets, while those who very clearly do not want to be working in those areas are forced to instead, or else face a hurtful berating in a closed office.
They don't want creative people. They want mindless robots who will bow at their feet and say "yes sir" to everything they ask. I remember Andy using the phrase "love your work" as a fearmongering tactic to threaten us with losing our jobs for not taking care of the building that Andy pays for, and should be responsible for upkeeping himself. If you do not jump at the opportunity to lie on a puddle for this man, you are immediately labelled as a lazy employee who does not "love their work" and does not care about the company or your job. "Love your work" and "work-life integration" may sound like good values for a company to have, but here it means that you should not care about anything in personal life, and only about the company.
"Cook my lunch, but make sure everyone likes it and it's healthy." Even though the majority of employees were fresh out of college (because no self-respecting grown professional would work for this company after their interview) and lacked extensive knowledge of meals that are healthy and feed 40. "Shovel my sidewalks." Even though a company should be hired to do so, when snowfall is severe. "Find me a repairman for the broken AC and laundry machines." Even though you are a competent grown man who can easily open a Google tab (which, by the way, this man is obsessed with) and find one yourself. The list goes on.
While I did build lasting relationships at this company, the majority of employees hired are not enjoyable to work with. There is a chosen group of favorites (at this point in time, all men) who receive all praise, credit, and opportunity. I can think of one or two people out of this group who were actually good at, or respected and cared about, this job.
Countless hours were wasted trying to track down the one person who got the answers and resources that we needed to do our jobs. Which was all because they forgot to follow up, or because they simply preferred to gatekeep the information, therefore boosting their perceived status with Andy. Meanwhile, there was no formal oversight, no way to submit an HR-style complaint (there was no HR process or team) without fear of being reprimanded or being terminated. Otherwise, you were micromanaged by the appointed team lead, regardless of your trustworthiness and work ethic. There was always a token woman favorite, whom Andy treated terribly. They would go to all conferences, simply because "the boys don't know how to set up the party, and you will do it so much better."
Additionally, the culture was so toxic that you could not complain about the day-to-day or discuss complaints about internal affairs without fear of being tattled on by a nearby listening ear. Lunches were supposed to be "informal business meetings" to talk about work, and work only. Because of the blatant favoritism, there were cliques. And, because the majority of the employees were in their 20s, it became a very juvenile culture reminiscent of high school.
I remember being very uncomfortable during the first few weeks with the inappropriate behavior displayed by these young individuals. Open flirting, open gossiping, dirty looks, making fun of people both behind their backs and to their face, loud ruckus at all hours of the day, etc. Andy wanted this office to be like Google, where employees could take breaks at leisure and play games in the workspace, yet would stalk the office side-eyeing everyone's computers to make sure they were working, and reprimanding us like schoolchildren for letting off some steam throughout the day.
We would be penalized and investigated for being sick by both our peers and Andy. This company claims to be flexible with in-office time and work hours in general. Yet, if we needed to stay home to avoid infecting those around us (much like what happens in schools), this would be used against us as a way to decide our work ethic, regardless of whether we were getting work done efextively. Keeping in mind that the software is accessible via any web browser. Illness was constantly running rampant throughout the office because of this. I cannot remember a single week in which nobody had an infectious disease of some sort. We were told we could work adjusted hours if needed, yet when someone would work four 9-hour days to take a half day on a Friday, that was also used against us.
For the role "entry level content strategist" or "product catalog specialist," we were severely undercompensated, not making much more per hour - or maybe less - than an employee at a grocery store. While compensation is not necessarily the most important aspect of a job, it is usually a very large drawing factor. Remember that this role is filled with fresh undergrads who may not have a clue as to the way an office should be run, or the research needed to decide if a job is a good fit. I believe this was deliberate as a way to take advantage of and underpay employees for the emotional exhaustion and mental gymnastics they'd have to go through every day, on top of their day-to-day work. Additionally, raises or promotions were only reserved for those who were favored, regardless of their ability to complete the work effectively. Recognition was not based on merit, but simply on your ability to brown-nose.
Andrew Bernstein is not a good businessman or employer. He simply had a good idea in the earliest ages of the internet and continues to parade around with false promises, old-style business models, and false confidence that he's the biggest genius in the furniture world.