Fuze Reviews | Glassdoor.com.au

Fuze Reviews

Updated 17 September 2018
249 reviews

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4.3
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Fuze CEO Colin Doherty
Colin Doherty
50 Ratings

249 Employee Reviews

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Pros
  • "Work/life balance is a real thing" (in 11 reviews)

  • "Free lunch Fridays and Pizza Thursdays" (in 20 reviews)

Cons
  • "The work life balance can be off though, people work a lot and you've gotta find the time to get it done" (in 6 reviews)

  • "Since there was no one on the internal team to report this incident to, I just quit" (in 7 reviews)

More Pros and Cons

  1. "Excellent Place to Flourish/Work!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Sydney
    Current Employee - Project Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time (More than 3 years)

    Pros

    In no order:
    Everyone has a voice, no matter your position
    The big picture/vision of the company is success for all
    Friendly/determined/approachable/relaxed employees globally
    IPO in the future
    Flexible/respectful towards your personal life outside the office
    Work from anywhere - home/vacation/beach/etc
    Great leadership

    Cons

    Can't think of any cons!


  2. Helpful (1)

    "Hoping for a buyout that's not coming"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Engineer
    Former Employee - Sales Engineer
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Fuze full-time (More than a year)

    Pros

    Good compensation package and benefits. Product improving in leaps and bounds. Mostly good people to work with.

    Cons

    Where to start... Don't trust the goals/KPI's set by management, they won't be there in a year given the revolving door. New CEO/CFO/Board members let alone the massive changes in sales mgr/director level over 2016/17. Burning through funding (look at the huge repetitive rounds) leaving options likely worthless. Sales process is designed for million dollar deals and doesn't suit a territory with smaller opportunities.

    Massively crowded market with Microsoft and Cisco close to establishing a dominant position similar to AWS/Microsoft in IAAS cloud.

    Advice to Management

    Sell to a bigger fish ASAP. At a minimum take the hand cuffs off the sales team and trust them to decide when to POC much earlier in the sales cycle.

    Fuze Response

    17 Jul 2017 – Director

    We're sorry to hear that you had a poor experience. There has been a lot of change within the company over the past 18 months, including bringing on the right team to take us to the next level of... More

  3. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Fuze full-time (More than a year)

    Pros

    Great Flexibility and friendly employees

    Cons

    Lack of strategy overall goals

    Advice to Management

    Determine priorities to success and drive towards it


  4. "An amazing workplace, great benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Escalation Engineer
    Current Employee - Escalation Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time (More than a year)

    Pros

    A truly enjoyable atmosphere, either working remotely and interacting over our platform or in the office.

    Company events, stocked kitchen and frequent catering.

    An amazing management team, promotions from within the company are frequent.

    Cons

    There are no cons to working here.

    Advice to Management

    Keep doing what you're doing, it works!


  5. Helpful (2)

    "Support Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Boston, MA (US)
    Current Employee - Technical Support Engineer in Boston, MA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time (Less than a year)

    Pros

    Great place to work
    nice work culture & values

    Cons

    nothing really negative just sometime get really busy


  6. "Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Fuze full-time (More than 3 years)

    Pros

    Great CEO he definitely has a vision for the company and I think will some day get the company to an IPO. Flexible work schedule, beer and wine Thursdays, commuter reimbursement. Some departments work really hard for the company.

    Cons

    The benefits are terrible and don't look to be getting any better. The communication between departments is horrible and has been like that for 12 years. This is a blame game company, no one takes responsibility for their actions and senior management doesn't do anything to support the staff.

    Advice to Management

    Start to value the employees that work hard to move the company into the future. The staff is leaving and it is because departments don't get recognized for their work. Additionally, there are members of the staff who are above everyone else including the executives, doesn't work when you are trying to be collaborative. This company is two steps forward and three steps back, always.


  7. "Senior manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time (More than a year)

    Pros

    Great people, collaborative place to work! Strong leadership! A global company with excellent international integration~

    Cons

    Can't really think of any at this time.

    Advice to Management

    Stay on this path - you are doing great!

  8. Helpful (2)

    "Experience of a life time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing
    Current Employee - Marketing
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time (More than 3 years)

    Pros

    Working for a company that is developing so quickly is great. The vision we have as a company for our customers is work from anywhere, anytime. Which is also reflected in the employment policy. If we want to work from home every week a couple of days, its fine. This gives me a better way to manage my work-life balance.

    Cons

    Changing environment; that should require flexibility and a specific mindset.
    Growing rapidly; there is lot's to do.

    Fuze Response

    19 Jul 2018 – Director

    Thanks for taking the time to share your experience!


  9. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Boston, MA (US)
    Current Employee - Director in Boston, MA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time

    Pros

    Great culture––an environment where I feel empowered and where the leadership and my colleagues are incredibly collaborative and smart.

    Cons

    I can't think of any cons.


  10. "Great company and product"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA (US)
    Current Employee - Anonymous Employee in San Francisco, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time (More than 5 years)

    Pros

    Great product with a huge market.
    Really good management, very transparent
    Good work/life balance with the option to WFH

    Cons

    No 401(k) match and medical benefits in CA


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