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GCommerce Solutions

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GCommerce Solutions Reviews

4.1

89% would recommend to a friend

(24 total reviews)
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Lindley Cotton

100% approve of CEO

75% positive business outlook

GCommerce Solutions has an employee rating of 4.1 out of 5 stars, based on 24 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The GCommerce Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

24 reviews
1.0
15 Feb 2017

Unprofessional Leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some great individuals who work there!

Cons

They have a terrible PTO package, offer very little respect to their employees. There is a pattern of passing the buck as far down the chain as possible and throwing people under the bus. They engender favoritism and nepotism throughout the company. I saw people systematically attempt to harm the careers of others, in order to meet their own needs or the perceived needs of friends (sometimes with far-flung and unexpected consequences). They practice the most reactionary style of leadership I have ever seen, resulting in one plan after another thrown together as a bandaid for the immediately obvious, with no breadth or depth of consideration. There is much more to be said, however, it is unpleasant, and probably unnecessary. Steer clear, unless you are absolutely desperate!

2.0
18 July 2017

Critical Feedback

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible Hours, Location, Health & Dental Benefits, Ability to Work from Home,

Cons

Culture, Technology, Office Space, Leadership, Processes,

3.0
21 Feb 2017

There is good and bad with every small company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

True to agency form the company tries to take care of its employees with empathy towards needing to have a good work/life balance, whenever someone needs time off it is usually accommodated. (i.e. working with Epic Pass to get their employees affordable ski passes) Gcom hires employees who do not always have prior experience, which is a great way to bring people into the industry who may not have attempted it if not given the chance. In my department we all strive for success for individuals and the group, as well as keeping Gcom in good terms with our clients. The processes are collaborated and not just written by a single manager/person. Gcom takes care of us when it is not required. Food, paper products & coffee are all provided to the employees as well as equipment when requested.

Cons

Also, true to agency form sometimes processes and communication are not ideal, but that is actively being remedied (sort of a pro). There is a terrible PTO/holiday program. There are some holidays that seem ridiculous to not automatically have PTO and working from home should be utilized more on these occasions if the PTO is not viable. The contracts and work orders are written poorly and leave employees high and dry to take the brunt of client dissatisfaction. We need to be able to hold clients responsible when applicable or at least cover Gcom. On that note, it appears as though clients do not actually know what they are signing up for during the sales/scope phases, the contracts and ISD's need to specifically lay out all steps of the process and what is required of the client throughout the next few months of communication and information passed to Gcom. There is a huge disconnect of knowledge of CMS use throughout the company, all AE, AM and PMs should be able to use the Wordpress CMS (at least for minor edits & issues). It would be ideal to have seminars/training on this. Each time a site launches and the CMS training happens that would be a good time for anyone who wants to join to just follow along.

Viewing 1 - 3 of 24 Reviews

Glassdoor has 25 GCommerce Solutions reviews submitted anonymously by GCommerce Solutions employees. Read employee reviews and ratings on Glassdoor to decide if GCommerce Solutions is right for you.