GXA Reviews

3.1

49% would recommend to a friend

(26 total reviews)

Alicia Makaye

46% approve of CEO

52% positive business outlook

GXA has an employee rating of 3.1 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GXA employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

26 reviews
2.0
22 June 2026

Too Much Discussion, Not Enough Action

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exposure to a variety of clients, technologies, and business environments. Many talented individuals at different stages of their careers throughout the organization who genuinely wanted to improve things.

Cons

High turnover made it difficult to maintain consistency, retain institutional knowledge, and mature internal processes. Documentation standards were inconsistent, and efforts to improve them often struggled to gain lasting adoption across the organization. Resources were frequently stretched thin, placing additional pressure on existing staff while making long-term operational improvements difficult to sustain. Over time, this contributed to growing frustration and declining morale. The culture often felt more focused on discussion than execution. There were frequent meetings, conversations, and alignment efforts, but meaningful action and follow-through did not always keep pace. Priorities shifted regularly, direction could be inconsistent, and ownership was not always clearly defined, creating confusion and unnecessary rework. Leadership emphasized accountability and performance, but not always the support, resources, or organizational alignment needed to achieve those expectations successfully. Constructive feedback did not always appear to receive equal consideration, and influence often seemed tied to alignment with existing leadership perspectives and company culture. Overall, excessive bureaucracy, unclear ownership, inconsistent execution, and limited investment in sustainable process improvement made progress feel slower and more difficult than it needed to be.

1.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Maybe a paycheck, otherwise ZERO.

Cons

Being chewed out on your second week for having a 65 day old support ticket that the head guys right hand man dumped on you along with a medley of otherwise unattended to support tickets also know as his "oops tickets" as you come to find out form other co-workers. Only to inform them that you had replied to that ticket every day that you had it and the paper trail was there as well, What does one do with a over cooked 60+ day old ticket on their second week when the the client has given up and refuses to respond, who's at fault there?.... How about working 16 hour days for two weeks straight only to be chewed out for asking to knock off an hour early at the end of said two week stent because you had to drive past your house to go back to the office for the last hour of the day only to sit in traffic after showing up to the client site @ 6am and knocking off sometime between 10pm to 12am every day for two weeks straight? I am not into abusive or unrealistic relations of any type, no thank you. I do like some of these ghost writer reviews though. Not super professional and or very realistic.

Viewing 1 - 3 of 26 Reviews

Glassdoor has 28 GXA reviews submitted anonymously by GXA employees. Read employee reviews and ratings on Glassdoor to decide if GXA is right for you.