Gap Reviews | Glassdoor.com.au

Gap Reviews

Updated 17 March 2019
4,852 reviews

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3.6
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Gap CEO Art Peck
Art Peck
891 Ratings

Employee Reviews

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Pros
Cons
  • "Work/life balance during the peak seasons" (in 118 reviews)

  • "Hours were never given out fairly as it somewhat depended on how many company credit cards you could get customers to sign up for" (in 226 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "Always a Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gap part-time

    Pros

    Friendly staff, flexible schedules, opportunities for growth and employee recognition programs.

    Cons

    Well, it's retail - so customers will always be a wildcard, especially at a children's store. But that's the way the cookie crumbles

    Gap Response

    26 Sep 2018 – Company Representative

    We love that you have listed our career growth opportunities as a pro! We are dedicated to our employees' development and investing in our teams to make sure they're receiving the guidance needed to... More


  2. "Gap Australia"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Miranda
    Current Employee - Retail Sales Associate in Miranda
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gap part-time (More than 3 years)

    Pros

    great team, amazing friends made, relaxed management

    Cons

    we are closing down, which isnt great

    Advice to Management

    none

  3. "Not bad"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good team to work with

    Cons

    too many management changes took place


  4. "Christmas Casual"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Former Employee - Anonymous Employee in Sydney

    Pros

    Not bad salary.
    International well known company.

    Cons

    Staffs are not as nice and friendly as you would thought as a customer there.
    Two faced.
    Very small team.
    Not supportive.
    Expect you to know everything!


  5. Helpful (1)

    "Flexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Melbourne
    Former Employee - Sales Associate in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gap part-time (Less than a year)

    Pros

    Like the image and the flexible hours. People were very friendly and considerate. Always willing to socialise a bit.

    Cons

    Local (in store) management was a bit of a joke. Nice people but no real commercial awareness. I suspect if GAP knew the full extent of this they'd be mortified.

    Advice to Management

    Get pro's to run your local retail stores. Obviously this will mean upping pay/ providing other incentives, but you need good talent on the ground.


  6. "Great work environment"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Gap part-time

    Pros

    Was a great work environment with great coworkers

    Cons

    customers can be very rude depending on location


  7. "Great Company to Begin Employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Floor Team Member in Paramus, NJ (US)
    Former Employee - Sales Floor Team Member in Paramus, NJ (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Gap part-time (More than 3 years)

    Pros

    Volunteer opportunities, annual reviews, monthly training, occasional free t-shirts, & great employee discount

    Cons

    Stressful retail environment & working on holidays

    Gap Response

    18 Mar 2019 – Company Representative

    Thank you for taking the time to provide feedback about what it's like to work on our team. We will keep these points in mind as we continue our work to improve the experience for all employees... More

  8. "Sales Associate Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Gap part-time

    Pros

    - great teamwork and atmosphere
    -supportive managers
    - allows for growth and development of personal and professional skills

    Cons

    -smaller stores can become understaffed making it challenging to attend to all customers

    Gap Response

    18 Mar 2019 – Company Representative

    We are fully committed to the career growth and development of our employees. We're so glad to hear this noted in your review. Thank you for taking the time to share your experience!


  9. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA (US)
    Former Employee - Anonymous Employee in San Francisco, CA (US)

    I worked at Gap part-time (Less than a year)

    Pros

    Health care was good even though I didn't work more than 30hrs a week

    Cons

    Working weekends it's not fun


  10. "Decent/standard retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Chicago, IL (US)
    Former Employee - Retail Sales Associate in Chicago, IL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gap part-time (Less than a year)

    Pros

    Store management seems genuinely interested in the well-being of employees.

    Cons

    Early morning shifts to upload shipments are rough. They press you to push company credit cards pretty hard.

    Gap Response

    18 Mar 2019 – Company Representative

    This is what we love to hear! A key part of the management framework is talent development. We're happy to hear of the guidance and support you received while on our team.