Does Gate City Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Gate City Bank employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Gate City Bank. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Gate City Bank?

83% of Gate City Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gate City Bank 4.1 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Gate City Bank?

Customer Service Representative (32) , Customer Service Representative (CSR) (8) , Bank Teller (6) , Mortgage Loan Origination Assistant (5) , Personal Banker (4) , Supervisor (3) , Personal Banking Supervisor (2) , Senior Team Lead (2)

What are the pros of working at Gate City Bank according to real employee reviews?

"Benefits are great if you're full time." ((in 20 reviews)); "Culture is great." ((in 9 reviews)); "Great coworkers and generally good atmosphere." ((in 5 reviews)); "Work Life Balance Great Management Sense of Community" ((in 5 reviews)); "Friendly people and good employee mortgage program" ((in 5 reviews))

What are the cons of working at Gate City Bank according to real employee reviews?

"Pay is low" ((in 11 reviews)); "Management is not the best, does not work well around college student schedule, not much money for demanding work, not very good training in the office, procedures change office to office, often are told to "look it up" instead of getting hands on help" ((in 4 reviews)); "Sketchy HR dept Poor Leadership Long work hours which they call a fast paced environment No work life balance which they call a family atmosphere" ((in 4 reviews)); "Inconsistent disorganized training." ((in 3 reviews))

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Gate City Bank

Gate City Bank Reviews

4.2

83% would recommend to a friend

(125 total reviews)

Kevin Hanson

86% approve of CEO

82% positive business outlook

Ratings by category

4.6

Culture and values

4.2

Diversity and inclusion

4.1

Work/Life balance

4.1

Compensation and benefits

4.1

Career opportunities

4.0

Senior management

Gate City Bank has an employee rating of 4.2 out of 5 stars, based on 125 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gate City Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

125 reviews

3.0

18 July 2010

Ok

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Great benefits, strong 401k match,

Cons

limited advancement opportunities, weak salary

4.0

11 June 2015

Teller

Recommend

CEO approval

Business outlook

Pros

You are trained frequently, and management does its best to keep you in the loop.

Cons

Customer service is the worst at a bank. People treat you like a dog and not a human being. Also, having a lot of female coworkers is a breeding ground for drama.

5.0

1 Aug 2025

Great benefits

Treasury management analyst

Recommend

CEO approval

Business outlook

Pros

401k, employees loan program, and time off benefits are amazing!

Cons

Parking downtown can be difficult at times.

Gate City Bank Response

9mo

Thank you for taking the time to provide a 5-Star review! We are so happy to hear that you've enjoyed your time at Gate City Bank. We are continuously working to deliver great experiences. If you have any ideas to share, we encourage you to reach out to us at human_resources@gatecity.bank.

Viewing 1 - 3 of 125 Reviews

Jobs at Gate City Bank

Teller / Customer Service Representative

Teller / Customer Service Representative

Teller / Customer Service Representative

Teller / Customer Service Representative

Teller / Customer Service Representative