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      Gaylord Hotels

      Part of Marriott International

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      Gaylord Hotels Reviews

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      3.5

      58% would recommend to a friend

      (426 total reviews)
      avatar

      Arne Sorenson

      39% approve of CEO

      39% positive business outlook

      Ratings by category

      4.0

      Diversity and inclusion

      3.6

      Culture and values

      3.5

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Work/Life balance

      2.7

      Senior management

      Gaylord Hotels has an employee rating of 3.5 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gaylord Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

      Reviews by job title

      426 reviews
      5.0
      4 May 2026

      Good company

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Management was very considerate, good people, and the perks were nice

      Cons

      Weekly scheduling can make it difficult to make short terms plans

      4.0
      1 Apr 2026

      I love my job!

      Licensed massage therapist & esthetician
      Recommend
      CEO approval
      Business outlook

      Pros

      Steady and reliable work. My coworkers are professionals and there is minimal drama. The benefits are great too.

      Cons

      They want us to work on our days off even though we have a regular schedules. Marriott used to be a STARS (worker) first company. They have since changed their company values and every 6 months there are new policies that support business and the company first. It's become very corporate.

      1.0
      30 Mar 2026

      Overall would not recommend

      Cook
      Recommend
      CEO approval
      Business outlook

      Pros

      Free parking One free meal

      Cons

      Management isn’t great, will cut your hours and doesn’t actually care about you. Not much room for growth and promotions are not based on skill and qualifications. Lots of favoritism. No guaranteed hours or job security. Food quality has dropped for employees due to budget cuts. 401k matching is misleading, you have to be there for years to be eligible. Health insurance isn't great.

      Viewing 1 - 3 of 426 Reviews
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      ReviewsGaylord Hotels reviews

      Glassdoor has 487 Gaylord Hotels reviews submitted anonymously by Gaylord Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Gaylord Hotels is right for you.