General Hotels Reviews

3.2

47% would recommend to a friend

(42 total reviews)

James E. Dora Jr.

77% approve of CEO

56% positive business outlook

General Hotels has an employee rating of 3.2 out of 5 stars, based on 42 company reviews on Glassdoor which indicates that most employees have a good working experience there. The General Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

42 reviews
1.0
5 June 2026

Run far away.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice location, that’s about it.

Cons

My experience working at this company was extremely disappointing. The workplace culture felt toxic, with poor communication, lack of support, and ineffective management. Employees were not set up for success, and expectations often felt unclear or unrealistic. The lack of professionalism and accountability from management made an already stressful environment even more difficult. I would encourage anyone considering employment here to carefully evaluate whether this company aligns with the type of workplace culture and leadership they are looking for.

1.0
3 Feb 2026

Putting the HOSPITAL in hospitality

Recommend
CEO approval
Business outlook

Pros

Basic benefits and hotel discounts, on property teams are great

Cons

Weak, insecure, predatory and extractive corporate management with delusional revenue strategies, they want you to take ownership of their decisions, heavy accountability culture that flows downward only, don’t bother making complaints— if you’re unhappy just leave or you will be pushed out, management uses gotcha tactics, sex and age discrimination present

1.0
1 May 2025

Horrible company

Recommend
CEO approval
Business outlook

Pros

The guests are great and the only good thing

Cons

Management is horrible. When you go above them to middle management you get treated horribly and nothing gets done. They do not care about employees at all

Viewing 1 - 3 of 42 Reviews

Glassdoor has 42 General Hotels reviews submitted anonymously by General Hotels employees. Read employee reviews and ratings on Glassdoor to decide if General Hotels is right for you.