Genesco Reviews

Updated 3 Sep 2020

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2.9
37%
Recommend to a Friend
66%
Approve of CEO
Genesco President and CEO Mimi Vaughn
Mimi Vaughn
6 Ratings
Pros
  • "The employee discount is 40% which really helps cause the shoes are definitely not cheap(in 14 reviews)

  • "They have 'fun' brands/divisions, like Journeys, that do fun events/promotions(in 8 reviews)

Cons
  • "It sounds good but that means there is no room for advancement, since no one leaves(in 7 reviews)

  • "13 and hour in Nov and Dec but from Jan-April I was making barely making minimum wage(in 7 reviews)

More Pros and Cons
  1. "Jobs at Genesco"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Coordinator in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Genesco full-time

    Pros

    Company is great with inside growth opportunities

    Cons

    Slow process for moving into a promoted position

  2. "Work life"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Call Center Representative in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Genesco part-time for less than a year

    Pros

    Don’t have to walk far to get inside company

    Cons

    No where to sit once you arrive to work


  3. "not a good company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative (CSR) in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Genesco full-time

    Pros

    Not any pros at this company

    Cons

    not much opportunity for growth. management picks favorites and they are racist. Brand new employees that are regular agents are paid more than some supervisors.

    Continue reading
  4. "Whack - flat management structure"

    3.0
    Former Employee - Assistant Store Manager in Portland, OR

    I worked at Genesco full-time for more than a year

    Pros

    Good people, and the experience was fine

    Cons

    Very male dominated, few opportunities for professional development

  5. "Has a ton of potential"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Genesco full-time for more than 10 years

    Pros

    Onsite Healthcare, Nutritionist, flex schedules

    Cons

    Old school thinking, not much room for growth

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  6. "Great work environment, great coworkers"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager in Ottawa, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Genesco full-time for more than 5 years

    Pros

    40% Discount, Close coworkers, flexible schedule

    Cons

    No support from higher ups, they only care about money

    Continue reading
  7. "Great people and a challenging career!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate Shared Services Employee in Nashville, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Genesco full-time for more than 5 years

    Pros

    Great people work at Genesco! We are empowered to do their jobs and have broader responsibilities within their roles than how it is at most companies. I'm allowed to take time off when I need to, work flexible hours when I need to, and am not made to feel guilty for either one.

    Cons

    Org structure can be challenging to navigate and does not promote career opportunities. Job Title inconsistencies between business units make it difficult to benchmark your role or consider other positions internally. Sometimes it is difficult for some leaders to let go of the past.

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  8. "Great family atmosphere"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Accountant in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genesco full-time for more than a year

    Pros

    Everyone here is very nice and easy to work with, eager to help

    Cons

    not much room for advancement

  9. Helpful (1)

    "Where Careers Go to Die"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Corporate 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Genesco full-time for more than 3 years

    Pros

    -If you like discounts on shoes, hats or other Genesco brands. -401K is pretty decent. -Some people you work with are great and you make great bonds. -They have 'fun' brands/divisions, like Journeys, that do fun events/promotions. -Great place if you are starting out in a career and don't care about low pay/low benefits. -They love to promote from within (even when that person isn't qualified!)

    Cons

    -Very low pay compared to peers in your field and cost of living in the city. Good luck getting raises which equate to barely a cost of living increase. If you do get raises/bonuses it is all ultimately based on if your boss likes you. They usually say "well with the bonuses you MAY receive that actually puts you on par with where the market is for your position". Spoiler.... even IF the bonuses come they won't and don't put you on par. When you do get a bonus you don't get it all at once. They give you a part of it over a couple years, so if you leave before that, no bonus for you, even though you earned it a year or two prior to that. Most people there might be happy with the low pay because they 'drink the kool-aid,' and if you don't you probably won't last long. -No real room for growth. This place is the government job of retail. Once someone is in, they never leave/get fired. It sounds good but that means there is no room for advancement, since no one leaves. They just have to make up new titles to 'promote' people which just causes more territorial corporate shoving matches. They don't fire anyone either (no matter how badly they screw up or how unqualified they are for their position) which is probably why the people never leave. -Nearly all the leadership have been there since the sub-companies were founded which leads to stale ideas, tyrannical rule, and the lower leadership scared frozen to make changes (old rich white males are definitely the perfect people to have the pulse on what younger consumers want). -The company has this whole mantra of "family" and promoting from within. The lie they tell the part-timers and managers at stores is that "if you work and work and work eventually you will get this golden parachute to come work at the home office". A few do but the others they work to the bone over long holiday hours with little pay until they quit. While promoting from within is great, sometimes in the corporate world you need to have a degree in buying and merchandising instead of "I'm good at selling shoes". This means actual, qualified applicants are thrown in the trash in order to interview someone for a corporate job that hit whatever sale goal they had and so the department can say "Look 80% of our team came from the stores! None of us know how to use a spreadsheet or basic market strategy but isn't that great!"

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  10. Helpful (1)

    "Amazing benefits"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Product Development Manager in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genesco full-time for more than 8 years

    Pros

    benefits, flexible work schedule, free clinic

    Cons

    location next to the airport

    Continue reading
Found 147 reviews