GenesisCare Reviews

2.8

39% would recommend to a friend

(345 total reviews)

David Young

37% approve of CEO

38% positive business outlook

GenesisCare has an employee rating of 2.8 out of 5 stars, based on 345 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GenesisCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

345 reviews
1.0
28 Jan 2021

Avoid at all costs

Recommend
CEO approval
Business outlook

Pros

It's tough to see any pros besides their support of remote working

Cons

This place will negatively affect your life. Under-staffed and under-resourced teams means the workload is unrealistic. The business and management expect team members to deliver more than is possible in any given week. They expect employees to commit your life to the job, working well beyond contracted hours. The place is full of broken systems, so you spend all your time putting out fires. Multiple team members have ended up leaving due to stress. No clear progression paths within the business. Management live with their heads in the clouds thinking everything is fine without actually realising how much their teams are struggling. Other parts of the business are rude and act as if they are on the opposing side - COVID has created a terrible working culture. Do not accept a role here - it will drain you.

1.0
18 Mar 2021
Recommend
CEO approval
Business outlook

Pros

*Strong "can do" ethos *Great for people like me who are privileged, white and private school alumnus -- opportunities are more available. Better if you're male. Use it to your advantage. Women: dress to impress (but not tarty). You'll get noticed and tagged along to the right places with the right people. *Strong adoption of remote tools and tech adoption *Patient satisfaction scores are high

Cons

*Investment banker culture runs deep *Average white male will get roles over better white females *Attractive average competence white women get roles over competent, average attractive non white women, *Bullying isn't recognised as it's engrained in the culture. I've never come across this much company bullying (mostly female to female, or female to male). *Only the inner circle of a handful of employees at ELT level are valued by the business. The rest of employees at HQ very quickly feel disposable, undervalued and disposable *High churn, low morale, excessive reliance on "patient purpose" to try to justify unsunstable workload *zero concern for employee mental health. Employees are exploited in typical private equity fashion *Amongst most nepotism I've seen in a healthcare business. If you're friends with someone, you'll get the job. *Toxic culture that does not care for employees. * Intentionally vague pricing structure for patients. Patient led pricing, not treatment based. *FOR PATIENTS: If you're rich, act and dress poor when you go for your first consult. You'll get cheaper treatment or completely bulk billed treatment on Medicare. If you're rich, you'll get charged a healthy fee. That's why Genesiscare does so well financially. Doesn't sit right with alot of us *salary is great for a small rung, below market for others.

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GenesisCare Response
5y
Thank you for sharing your candid feedback. At GenesisCare, we work each day to create a positive culture for our employees and ensure that all have an opportunity to grow their career with us. As our organization continues to grow at a fast pace, we know we still have work to do in this area. Our global talent and capability team is currently working to create career development paths and increased opportunities for professional development throughout GenesisCare, with more clarity and consistency around roles. I’m disappointed to hear that you’ve seen bullying at GenesisCare. We have a zero-tolerance policy for bullying and harassment. If you witness bullying by any GenesisCare employee, please report it to your manager or, if you don’t feel comfortable doing so, contact the People and Culture team. The past year has been particularly challenging for the emotional well-being of all employees, and we recognize the toll it has taken particularly within our business given its frontline operations. We’re in the process of launching a new well-being program that offers resources and programs to help our employees find stability and balance after a turbulent pandemic year. Thank you again for taking time to share your perspective on working at GenesisCare. We know we’re not perfect, but we’re sincere in our goal to care for each other as we do our patients. If you would like to share further specific feedback, please email feedback@genesiscare.com. Thank you for everything that you do to support our teams so they can do their #lifesbestwork for our patients. Kind regards, Rani Hammond Chief People & Culture Officer
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Glassdoor has 382 GenesisCare reviews submitted anonymously by GenesisCare employees. Read employee reviews and ratings on Glassdoor to decide if GenesisCare is right for you.