Does Genesys pay their employees well?

According to anonymously submitted Glassdoor reviews, Genesys employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Genesys. This rating has been stable over the past 12 months.

How satisfied are employees working at Genesys?

85% of Genesys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Genesys 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Genesys?

Software Engineer (10) , Sales Development Representative (SDR) (4) , Account Executive (3) , Product Manager (3) , Senior Technical Support Engineer (3) , Software Developer (3) , Associate Software Engineer (2) , Lead Talent Acquisition Partner (2) , Senior Software Engineer (2) , Sr PS Consultant (2) , Staff Software Developer (2) , VP Sales (2)

What are the pros of working at Genesys according to real employee reviews?

"Good benefits" ((in 9 reviews)); "Good work life balance here" ((in 7 reviews)); "Leadership is great and collaborative" ((in 6 reviews)); "great people to work with" ((in 6 reviews)); "My team is the best at what they do and Genesys ensures that they hire people that are willing to help each other." ((in 5 reviews))

What are employees saying about Genesys redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Genesys redundancy and their outlook for job security at Genesys in 2026.

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Genesys

Genesys Reviews

4.2

85% would recommend to a friend

(115 total reviews)

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (115 reviews)

Genesys has an employee rating of 4.2 out of 5 stars, based on 115 company reviews on Glassdoor which indicates that most employees have an excellent working experience there.

Reviews by job title

115 reviews

5.0

7 Aug 2024

Pleasant workplace

Sales development representative (sdr)

Recommend

CEO approval

Business outlook

Pros

Good Benefits, Great people to work with. Decent product offering.

Cons

Still employed so will not list any cons as I cannot think of any

5.0

4 May 2025

Almost Perfect Company

Sales ops

Recommend

CEO approval

Business outlook

Pros

Remote work flexibility (Hybrid Set-up) Good benefits (HMO, leave credits, laptop provided) Professional growth (Exposure to Microsoft Intune & Azure) Supportive team culture (Collaborative IT and cloud teams)

Cons

Sometime may requires strong troubleshooting skills. Office gossips and envy from limited people.

5.0

7 Apr 2025

Good

Software engineer

Recommend

CEO approval

Business outlook

Pros

Very Good work culture and the surroundings

Cons

No cons as of my work period

Viewing 1 - 3 of 115 Reviews

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Pleasant workplace

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