Does Gengo pay their employees well?

According to anonymously submitted Glassdoor reviews, Gengo employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Gengo. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Gengo?

93% of Gengo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gengo 4.3 out of 5 for work life balance, 4.2 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Gengo?

Translator (52) , Freelance Translator (36) , Language Specialist (4) , Interpreter/Translator (3) , Traductor (3) , Traductor autónomo (3) , Engineer (2) , Tradutor Freelancer (2)

What are the pros of working at Gengo according to real employee reviews?

"You can work from home, in my language pair they give you enough time to complete the job, pay is ok." ((in 7 reviews)); "Management is a big advocate for work" ((in 5 reviews)); "Flexible schedule – but tasks are very often claimed by other translators within milliseconds." ((in 4 reviews)); "No time obligations, effective teleworking, freedom, extra money, reactivity of the support team" ((in 3 reviews)); "international culture and fast progress" ((in 3 reviews))

What are the cons of working at Gengo according to real employee reviews?

"Pay is low for the quality expected and there isn't even very much work available to pick up any more" ((in 17 reviews)); "the rate is getting lower and lower." ((in 3 reviews)); "Bad communication." ((in 3 reviews))

Gengo Reviews

4.2

93% would recommend to a friend

(55 total reviews)

Matthew Romaine

97% approve of CEO

85% positive business outlook

Gengo has an employee rating of 4.2 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gengo employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

55 reviews

2.0

20 Aug 2014

Good company to work for. Senior translators needs to learn ethics. No check and balance of power at all.

Freelance translator

Recommend

CEO approval

Business outlook

Pros

- Decent pay / paid on time. - Good website platform to work on. - Constant availability of jobs for freelance translators.

Cons

- No check and balance in power, leads to abuse of power. - Only paid twice a month, with no warnings regarding deadlines. (wish there was an email reminder about the last day to request a payout , etc.)

1.0

29 Oct 2014

Worst place I've ever worked for

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Provides strong and innovative service. Diverse / international culture within the team

Cons

Even though the team is rather small, communication can be extremely political. Not only are your opinions not heard, but they often get twisted in a very spiteful way, with no room left for explanation. Truly THE worst and the least fair management I've ever seen. There was even a time when most of the team left the company all at once. If you're one of the translators on the site that's another story, but don't work here.

3.0

2 Aug 2017

A poorly managed company

Operations

Recommend

CEO approval

Business outlook

Pros

- Motivated, smart co-workers who are passionate about what they do - Nice location in Tokyo - Good concept, easy to get behind

Cons

- Unfortunate management - mostly nice people, but inexperienced and not uniformly skilled to manage - COO is the single most terrible person I've ever worked with in my professional career before or since - Often there's a mismatch between the strengths of the service and customers sold, leading to operational headaches - Dev resources go to increasing sales, usually not improving core platform, leaving Operations teams with not enough tools to do their jobs well - Lack of diversity in leadership, especially gender

Viewing 1 - 3 of 55 Reviews

Gengo

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Company ratings over time

Reviews by job title

Good company to work for. Senior translators needs to learn ethics. No check and balance of power at all.

Worst place I've ever worked for

A poorly managed company

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