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      Gentle Monster

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      Gentle Monster Reviews

      2.8

      20% would recommend to a friend

      (111 total reviews)
      avatar

      Hankook Kim

      47% approve of CEO

      29% positive business outlook

      Gentle Monster has an employee rating of 2.8 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gentle Monster employee rating is 21% below average for employers within the Retail and wholesale industry (3.5 stars).

      Reviews by job title

      111 reviews
      1.0
      5 June 2026

      Dysfunctional HQ teams hinder retail operations

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Cool brand. Stands out from the traditional retail setting.

      Cons

      Highly dysfunctional US and Global HQ team. Zero communication between the two teams. Extremely amateur way of working. Neither team can agree on anything, affecting stores and store teams. All they do is finger point and gaslight and in the end nothing ever gets done or solved. It’s almost like no one in HQ has ever worked in a store before and have no idea how to run a retail business.

      Viewing 1 - 3 of 111 Reviews
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      ReviewsGentle Monster reviews

      Glassdoor has 115 Gentle Monster reviews submitted anonymously by Gentle Monster employees. Read employee reviews and ratings on Glassdoor to decide if Gentle Monster is right for you.