Does Gentle Monster pay their employees well?

According to anonymously submitted Glassdoor reviews, Gentle Monster employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Gentle Monster. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Gentle Monster?

20% of Gentle Monster employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gentle Monster 2.3 out of 5 for work life balance, 2.3 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Gentle Monster?

Sales Associate (39) , Brand Ambassador (9) , Retail Sales Associate (7) , Sales Assistant (3) , Sales Supervisor (3) , Part Time Sales Associate (2) , Sales (2) , Sales Representative (2) , Supervisor (2)

What are the pros of working at Gentle Monster according to real employee reviews?

"Kind and organized management, amicable supervisors and coworkers" ((in 4 reviews)); "Creative team members and a lot of support" ((in 4 reviews)); "It was fun with helpful colleagues" ((in 3 reviews)); "Flexible schedule with a great working environment and an amazing boss!" ((in 3 reviews)); "Flexible Hours & Commitment" ((in 3 reviews))

What are the cons of working at Gentle Monster according to real employee reviews?

"little benefits for the employees" ((in 12 reviews)); "no commission and understaffed sometimes" ((in 9 reviews)); "1. Poor management" ((in 7 reviews)); "pay is low." ((in 3 reviews)); "Low salary and no benefit." ((in 3 reviews))

Gentle Monster Reviews

2.8

20% would recommend to a friend

(111 total reviews)

Hankook Kim

47% approve of CEO

29% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (111 reviews)

Gentle Monster has an employee rating of 2.8 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gentle Monster employee rating is 21% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

111 reviews

4.0

22 June 2026

Consistent pay with growth opportunities, but late weekend hours

Sales supervisor

Recommend

CEO approval

Business outlook

Pros

Consistent Pay Growth opportunities Onboarding Training

Cons

Weekend Hours Late Hours Mall Enviroment

1.0

5 June 2026

Dysfunctional HQ teams hinder retail operations

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Cool brand. Stands out from the traditional retail setting.

Cons

Highly dysfunctional US and Global HQ team. Zero communication between the two teams. Extremely amateur way of working. Neither team can agree on anything, affecting stores and store teams. All they do is finger point and gaslight and in the end nothing ever gets done or solved. It’s almost like no one in HQ has ever worked in a store before and have no idea how to run a retail business.

3.0

26 May 2026

Supporting managers, but high expectations and staffing issues

Sales associate

Recommend

CEO approval

Business outlook

Pros

Nice managers; cool brand to work for

Cons

High expectations not easily achievable. Needs way more staff

Viewing 1 - 3 of 111 Reviews

Jobs at Gentle Monster

Full Time Retail Sales Associate

Part-Time Retail Sales Associate

Seasonal Part Time Sales Associate

Full Time Sales Associate

Gentle Monster

Gentle Monster Reviews

Company ratings over time

Reviews by job title

Consistent pay with growth opportunities, but late weekend hours

Dysfunctional HQ teams hinder retail operations

Supporting managers, but high expectations and staffing issues

Jobs at Gentle Monster

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