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Genuine Hospitality

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Genuine Hospitality Reviews

2.7

30% would recommend to a friend

(4 total reviews)
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Robert Willard

49% approve of CEO

59% positive business outlook

Reviews by job title

4 reviews
1.0
3 Aug 2025

Can't trust upper management

Recommend
CEO approval
Business outlook

Pros

My paycheck never bounced. I love my coworkers and immediate supervisor. I trusted my General Manager, other managers seemed fine too. However the upper management are only interested in themselves.

Cons

Upper management, Genuine Hospitality Group, informed all staff that the hotel would close within 1 week, and we would be unemployed. They could have chose to keep part of the hotel open, or give better notice, or communicate in a reasonable time frame. When the hotel opens after renovations, you're starting from scratch; their is no concern for current employees or future guests.

2.0
17 Apr 2023

Good benefits but overworked

Recommend
CEO approval
Business outlook

Pros

Genuine Hospitality offers excellent benefits for all hourly and salaried employees. Tons of opportunities for overtime pay

Cons

Extremely overworked - hourly staff at Genuine Hospitality hotels averages at 50hrs/wk while salaried managers average at 60-70hrs/wk

Viewing 1 - 3 of 4 Reviews

Glassdoor has 4 Genuine Hospitality reviews submitted anonymously by Genuine Hospitality employees. Read employee reviews and ratings on Glassdoor to decide if Genuine Hospitality is right for you.