GetCapital Reviews

3.8

67% would recommend to a friend

(33 total reviews)

63% positive business outlook

GetCapital has an employee rating of 3.8 out of 5 stars, based on 33 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GetCapital employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

33 reviews
2.0
8 Apr 2021
Recommend
CEO approval
Business outlook

Pros

The people who work there are lovely and flexible

Cons

Complete disaster of a company, management decisions are all over the place. Anyone that is good leaves and the incompetent get promoted- known in the industry as very poor service. Anyone made redundant comes here to retire so it seems they don’t really care about genuinely making this a reputable company. Some of the people that work there have never had a job before and it’s evident, if you have any level of experience don’t come here

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GetCapital Response
5y
Thanks for sharing your honest feedback. GetCapital places great emphasis on hiring the best talent as well as on retention and promotion. In addition to competitive salary packages, we offer a generous bonus scheme aligned with company performance. You mentioned that some people that work here have never had a job before, which we don't believe is accurate. We are only just beginning the GetCapital internship and graduate programs for junior candidates with little work experience, and all other staff and executives have - without exception - commendable industry experience and admirable professional backgrounds. For example, our team of Data Scientists, Engineers and Developers in Sydney are best-in-class for any technology company in Australia. In fact most of our new employees come as direct referrals from our current employees. We’re always happy to receive feedback to continue improving as we grow.
2.0
6 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Some of the staff works very hard

Cons

Toxic and bullying internal culture and no development. Employee treated like cost centres and high turnover as a result. Senior management out of touch with reality. Would not recommend.

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GetCapital Response
5y
Thank you for your review and for recognising our staff's hard work. We're sorry to hear that you wouldn't recommend GetCapital. You mentioned "toxic culture": at GetCapital there is zero tolerance for workplace bullying, harrassment or discrimination of any kind and there are strong policies in place to address any of these issues. In terms of development, as a growing company we have put career and cross-functional advancement opportunities in place to allow staff to follow different paths along their individual journeys. In some cases, proactive team members have created their own unique roles aligned with company objectives and advanced their careers that way. As a high-growth and high performance culture, the pace of change can seem daunting - but over the past five years we've consistently hit our growth targets and hope to continue to do so into the future. A good majority of our new hires come from direct referrals from our current team members which attests to a positive workplace culture.
1.0
6 Feb 2021

Dishonest practice

Recommend
CEO approval
Business outlook

Pros

Free breakfast with fruits everyday

Cons

Dishonest practice and it's just another call centre

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GetCapital Response
5y
Thank you for your feedback. You mentioned "dishonest practice" and we’d like to understand your perspective in more detail. GetCapital is committed to the highest standards of conduct and ethical behaviour in all of our business activities, and to promoting and supporting a culture of honest and ethical behaviour, corporate compliance and good corporate governance. In fact, we encourage the reporting of any instances of dishonest practice or unethical behaviour. As a responsible business lender, we adhere to all legal and regulatory requirements and Australian industry codes. We believe in sound business lending practices as part of our commitment to deal fairly with business customers, considering their unique circumstances in our decisions. GetCapital is also a full member of the Australian Finance Industry Association, the leading industry advocate for Australia’s finance sector and we're also a leading proponent for Australia's Online Small Business Code of Lending Practice, a customer-centric regulatory regime that supports small businesses by raising the level of transparency and disclosure in the industry, a level of transparency even greater than that of the banks. For more information, we invite you visit: https://afia.asn.au/AFIA-Online-Small-Business-Lenders-Code-of-Lending-Practice
Viewing 1 - 3 of 33 Reviews

Glassdoor has 33 GetCapital reviews submitted anonymously by GetCapital employees. Read employee reviews and ratings on Glassdoor to decide if GetCapital is right for you.