GetYourGuide Reviews

3.2

56% would recommend to a friend

(379 total reviews)
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Johannes Reck

70% approve of CEO

64% positive business outlook

GetYourGuide has an employee rating of 3.2 out of 5 stars, based on 379 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GetYourGuide employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

379 reviews
3.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Nice people , they are so cute to help people

Cons

Maybe sometimes people can have some emotions

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GetYourGuide Response
1w
Thank you! We are proud of having nice people, and yes, we know that people can have some emotions. Again, thanks for taking the time to respond here and we encourage you to continue giving feedback when the need arises.
2.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

GYG offers a highly international work environment with diverse colleagues and strong office benefits, including food and other workplace perks.

Cons

Leadership structure could be improved, as there appear to be issues around unclear management practices, favoritism, and passive-aggressive communication. Compensation also seems less competitive compared with the current market.

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GetYourGuide Response
2w
We appreciate you taking the time to share this. It's encouraging to hear that our international environment and office benefits and perks are making a real difference. The concerns you've raised around leadership clarity, fairness, and compensation are important. You can find out more about our compensation principles on the internal Employee Wiki page, including how to reach out to the team if you have further questions. We're actively working to strengthen management practices and transparency across the organisation. We'd encourage you to share more through our Quarterly Engagement Surveys or the Employee Representative Group. Again, thanks for your feedback.
5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

The hiring process was clear and felt personalized to me and it felt like the people I spoke to truly cared about me and making sure I was the right fit for the company. As I started at the company, I realized how important it was for them to hire the right employees that fit together.

Cons

The only con would be the concept of moving to Berlin. There is nothing that I don't like about Berlin, it is simply a big change from where I lived before in America. I am happy with my move and have no regrets at all, it was simply the most jarring aspect of starting this position.

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GetYourGuide Response
1mo
It’s great to hear that your hiring process felt clear, personal, and genuinely supportive. We put a lot of care into helping both candidates and teams understand whether there’s a strong mutual fit, so this is lovely feedback to receive. Relocating to Berlin, especially from another country, is a big life change, and we’re glad to hear you’re happy with the move overall. We’re happy to have you with us and hope Berlin feels more like home over time.
Viewing 1 - 3 of 379 Reviews

Glassdoor has 491 GetYourGuide reviews submitted anonymously by GetYourGuide employees. Read employee reviews and ratings on Glassdoor to decide if GetYourGuide is right for you.