GitLab Reviews

If you are thinking of joining Gitlab do it. Gitlab sales, think twice. Then ensure you negotiate a good territory prior to starting and get it in writing. Incompetent and lazy territory/account allocation from senior management is causing some reps to vastly overachieve, while most are struggling to gain little commission. Typically favouring reps with 3 or more years of tenure, that have secured the largest/best accounts. Some guidelines have been put in place to reduce inequality but are not followed by certain regions. The BDR function is poor and need a refresh as well as proper investment. Our solution, for all its goodness is all encompassing, and therefor exciting/new differentiated features are perceived as expensive and difficult introduce into new clients. All of this leaves an enormous attainment gap between reps, frustration for new reps to hit target and ultimately more attrition.

GitLab is loosing its focus and the direction does not feel positive. The culture described in the public handbook no longer reflects reality, and many established processes are no longer being followed. There has been a dramatic cultural shift since the new sales leadership took over in APAC. Favoritism has become obvious, and people who bring ideas or challenge outdated thinking are routinely ignored, while those who simply align with leadership are rewarded. Shifting strategic priorities and rolling out a new sales strategy is understandable, but the way it is being imposed is alienating teams and pushing talent away. Leaders without the necessary people-leadership or industry experience are being elevated, and it’s hurting morale and culture instead of inspiring performance. Middle managers and directors seem under huge pressure to hit numbers and build pipeline, and instead of better direction and support, it feels like the default response is to look for someone to blame. There’s little real listening happening, and execution has become reactive and inconsistent. On top of that, diversity and inclusion are noticeably lacking, leadership promotions overwhelmingly favor men, primarily white, with limited effort to broaden representation.