Needs Serious Internal Reflection and Improvement
Pros
Supportive colleagues, unique special projects, and still very much a start-up, despite being around for a decade (not sure if this is a pro, but for those looking for an unorganized start-up environment to experiment, this is it).
Cons
Unpredictable and volatile upper management. There is no leadership from upper management, so it is best not to seek mentors or leaders from this employer. The CEO has said "We hire slow and fire fast here" meaning you may and can be let go at any time, which they can do in TX based on at-will employment. Your employment can be terminated on the notion of not "being a self-starter" or "poor performance" at any time, despite having no defined KPIs and role clarity. Therefore, if you truly want to be overworked, underpaid, and not valued, then this place is it. Everyone here is extremely underpaid, project managers and those with tenure with the company make less than 100K here (mind you, this is a tech company). This company uses the pretense of being a start-up to justify its unorganization, chaos, and its bare-bones system (or the lack thereof). Upper management commits to unrealistic timelines and promises to clients that they cannot deliver on, while pressuring and micromanaging their team. Moreover, this place lacks business ethics and is very comfortable with lying to clients.