Go City Reviews

3.6

61% would recommend to a friend

(43 total reviews)

Sean O Connell

Not enough data to show CEO approval

51% positive business outlook

Go City has an employee rating of 3.6 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Go City employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

43 reviews
1.0
10 June 2022

Corporate Culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Nice office location - Close to latest tech trends - Beer o'clock - Supportive culture amongst colleagues - Only 2 days required in the office - Annual bonus

Cons

Unbecoming corporate culture for such a small company Uncompetitive employee benefits (they were improving on this though) Business was moreso retailer driven rather than customer driven - limiting growth and impacts the work making it more tedious and repetitive. Lack of support from Management: - you may be walking on eggshells - some were occasionally rude and bullying - saying the right thing in the wrong way will have repercussions - often an isolation between business and tech leading to wrong technical direction Not enough employee engagement when it comes to long term product ideas that could've been a motivating driving force - i.e: that feeling that what we do benefits the customer and makes it worth it.

avatar
Go City Response
4y
Hello there. Thanks so much for taking the time to share your experience. All feedback is welcome and really helpful. The feedback around it being a corporate culture is super insightful. As you know we are not a highly policy driven business and we have lots of 'principles' instead and pride ourselves on not being overly corporate. We'd love to hear what you mean in more detail? There are some other parts of your review that we'd love to talk about too. If you feel comfortable to share, please pop us an email on peopleteam@gocity.com or you can chat to us via Face Up if you would prefer to remain anonymous. We hear you on the communication piece and we hope our bi-weekly stand ups and sprint reviews are going some way to ally this experience. So great to see you acknowledge the benefits evolution that is under way too. We've certainly come a long way in 2021-2022 alone. If other colleagues would like to chat to us about future benefits across the globe, we'd love to hear more.
2.0
11 May 2022
Recommend
CEO approval
Business outlook

Pros

I've been with Leisure Pass Group (Go City) for a long time and have seen this company turnover through different leadership, I saw the true heart of the people we have in this place. Some of the best talents in the industry. Unique product offering in the travel space. Transparent people team and focus on DEI.

Cons

Workplace Bullying by Management Leadership is allowed to bully our attraction clients Benefits are not competitive

avatar
Go City Response
4y
Hi there, thanks for sharing your honest feedback. We're really pleased that you have a great list of 'pros', but we're sad and concerned to hear about your experience under 'Cons'. People experience is so important to us, both within our teams and the partners we work with. We have taken everything you've said on board and you will have seen that we have now implemented a new channel that can be used directly by colleagues and attractions to voice concerns they have whilst maintaining their anonymity. We would love to chat to you in more detail and encourage you to reach out to us via that platform. You will also have seen that the last 7 months in particular has seen a radical shake up of our benefits across the globe which we now believe is competitive and forward thinking. These span ways of working, healthcare, additional leave time, learning budgets, mental health first aid support and a host of others. This was from feedback we heard in our pulse survey. However, we are always open to hearing what more people think we should be thinking about so let us know if there is something in particular you are looking for.
2.0
12 Oct 2023

No Strategy

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mid & junior level colleagues are supportive and collaborative.

Cons

No strategy or direction from CEO. Little room for healthy debates. Chaos at ExCo level

Viewing 1 - 3 of 43 Reviews

Glassdoor has 52 Go City reviews submitted anonymously by Go City employees. Read employee reviews and ratings on Glassdoor to decide if Go City is right for you.