Go! Retail Group reviews about "training"

Took forever to get payroll increased to the volume I was running, needs better training programs my staff is successful because of my past experience. No way to communicate issues about Area Managers. Way too many platforms to operate from SRV, paylocity, FTP... and more. Coming from outside the company it's insanely overwhelming,

No training or support bad management and just left to deal with lots of issues

Unacceptable work space, no access to a bathroom, no heat in the store, zero training, scheduling software didn’t work becttbd company refused to update it. This location had an OSHA safety violation. They still have the document posted.

Corparate/management does not know what they are doing. No training provided at all

-Owner would only spend money when absolutely necessary. They refused to pay for anything more than the bare minimum, even if it would've improved the store greatly. -The plans for setting up the store didn't match the actual store at all, and many of the things they gave us (signs, posters, etc.) weren't compatible with the store at all. -The lights and front sign of the store was broken for at least 2 months of my employment, but the Owner didn't help fix those -The store wasn't supplied with a mop, even though it was in a location with lots of snow + salt. My manager had to go buy a mop for the store to prevent it from looking horrible half of the time. The Owner didn't want to reimburse my manager for the mop either. -Worked alone for 90% of my time. Although I was fine with this, many of my employees struggles because they were either not as quick on their feet, or they didn't have a good idea of how the register worked. -Lack of training -VERY late with the first payment. I probably didn't get my first paycheck for a month and a half after I started. I was supposed to be paid every two weeks. After the first payment, it got more regular. -Issues with payments. My first check had my name spelled wrong on it, and the amount was off. Many of my coworkers had similar troubles all throughout their time working there. -Little warning about things. We wouldn't be told about upcoming sales, events, etc. until just before those things happened. It made things difficult to manage at times. -We got way too much inventory. We were told we had to put ALL inventory received out on the floor, but our store was always way too full. We ended up having to store a lot of extra items in the back. -The store I worked in wasn't as successful as the 6-7 other stores the Owner had, so they paid little attention to our store. The Owner often mentioned how our store wasn't making enough money.

As a result of the store being dead 90% of the time, You're often expected to work alone, This wouldn't be a problem by regular means, but they do not train you for several functions of the register, such as discounting, refunds, specific credit card transactions and more. I had never worked retail before this job, and while the manager seemed nice during the interview, she never told me I'd be working alone my first day, and she was irritated whenever I called her for help on things I wasn't trained for. They expect everyone to adapt at the same pace and it just feels unrealistic, in one of my shifts I noticed I wasn't the only one being unproperly trained to run the store, as a new employee was struggling similar to how I was my first day, there's no patience, and no breathing room to learn it's out of the frying pan and into the fire, even worse is that the training I did get was performed at another store that functioned differently than the store I applied for, as I said earlier having me close alone on my first day after having been trained in a completely different store was a terrible idea, and I was met with no mercy for any mistakes. I honestly would not recommend this job, it's not very busy so you barely get hours, and the managers are from the most understanding people you'll ever meet, and they don't train you well, and the training you do get may be significantly different from the practices used at the store you're applying for.

Micro managed by corporate, no room to deviate from the systems they have in place, minimal training.