GoDaddy Reviews | Glassdoor.com.au

GoDaddy Reviews

Updated 15 November 2018
1,079 reviews

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3.5
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Approve of CEO
GoDaddy CEO Scott Wagner
Scott Wagner
87 Ratings

1,079 Employee Reviews

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Pros
  • "I have found a fantastic mentor/sponsor and love the flexible work culture - including the great benefits package" (in 127 reviews)

  • "Good pay - Good benefits - Nicer offices - On-campus gyms - Subsidized Meals - External perks, ie: Travel Discounts" (in 59 reviews)

Cons
  • "Stressful call center environment" (in 60 reviews)

  • "Upper management doesn't care about employees, anonymous surveys are ignored when asked "what could we do better" (in 33 reviews)

More Pros and Cons

  1. "AWESOME"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Carlton
    Current Employee - General Manager in Carlton
    Recommends
    Positive Outlook

    I have been working at GoDaddy full-time (Less than a year)

    Pros

    dont work much , do what i want all the time

    Cons

    no pay yet no pay yet

    Advice to Management

    support us


  2. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Gilbert, AZ (US)
    Former Employee - Customer Care Representative in Gilbert, AZ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GoDaddy part-time (Less than a year)

    Pros

    Great possibilities for money making bonus
    The training helps sets you up for success
    Lots of great coworkers
    Comped food

    Cons

    Sometimes it can be very boring
    Angry customers (typical of any on the phone job)

    Advice to Management

    Offer work from home option or build a new location in Denver so I can work for you again. (I had to quit because I was moving to Denver)

  3. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ (US)
    Current Employee - Anonymous Employee in Tempe, AZ (US)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at GoDaddy full-time (More than 5 years)

    Pros

    The benefits are great, Holiday Party, & cool building, opportunity to meet great people.

    Cons

    GoDaddy is all about politics now, your performance and experience are brushed away if you are not in leaderships favorites circle. Supervisors and managers hire people they are friends with in their personal life who do not have any experience in the field. Attrition at GoDaddy is at an all time high because of this, it's sad to see great people leave bad managers.

    Advice to Management

    Rework the structure of your team, the leveling guide does not match your actual teams performance. Strive to lead a team, not micromanage and control your peers.


  4. "Call Center Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Supervisor in Scottsdale, AZ (US)
    Former Employee - Call Center Supervisor in Scottsdale, AZ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GoDaddy full-time (More than 5 years)

    Pros

    Great place to learn how to work in leadership.

    Cons

    After GD went public they really started treating employees like numbers.


  5. "online expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I worked at GoDaddy full-time

    Pros

    great people, has a ping pong table, food is cheap.
    good pay,
    fun

    Cons

    management and communication
    very little progression or training or help
    target is unlreaistic and they move target if you hit it.

    Advice to Management

    listen to employees and improve communication between management,
    reevaluate targets


  6. "Finance position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GoDaddy full-time

    Pros

    Fun and fast-paced company, dynamic w growth. Working with some of the smartest people. Pay is good.

    Cons

    Politics guess it's hard to avoid. Micro management terrible leader on my team.


  7. "Customer Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Consultant in Tempe, AZ (US)
    Former Employee - Customer Consultant in Tempe, AZ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GoDaddy (Less than a year)

    Pros

    Coworkers and supervisors are really helpful and, in my case, at least, I could tell they wanted what was best for me and what I could do to improve and advance.

    Cons

    The sales quota was hard to reach some times. It also became extensively harder to keep up with the company's new standards.

    Advice to Management

    Provide more training on tech and appropriate troubleshooting past the initial training.

  8. "Sales and Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GoDaddy full-time

    Pros

    Everyone is helpful
    Trainers and managers are straightforward
    Nice facility

    Cons

    I believe people should know once you get hired, you are still not guaranteed a job there until you pass a two part training program within 5 weeks.


  9. Helpful (1)

    "Was good while it lasted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at GoDaddy full-time (More than 3 years)

    Pros

    1. PTO benefits are very generous.
    2. Maternity and paternity leave also amazon
    3. Assistance with adoption
    4. Subsidized day cat
    5. Health insurance used to be free and now no longer is but it’s way more affordable than most other companies

    Cons

    Where do I start?
    1. Culture change - jobs being outsourced overseas even though Godaddy originally stood for keeping support local
    2. Career pathing - a member of care has an extremely hard time making the cross over to technical Corporate. There is barely anymore career pathing and majority of the TC jobs are external hires. It’s become a who you know club versus how hard you work, how qualified you are and results
    3. Job postings, every job requires 5-7 years experience even though it’s labeled entry level
    4. Continuous over turn in customer care. They are constantly downsizing support teams to make PNL and they have a rush to rehire for busy season.
    5. The supervisors and managers in Iowa are paid the same as sups and manager in Arizona where the cost of living is much hire compared to Iowa. Here’s an idea: change the salaries of Iowa employees that reflect their cost of living. If an employee from Arizona was promoted to a position in Kirkland their salary would have to compete with cost of living. Why isn’t the same for Iowa employees? OR! Shut down Iowa.

    Im sick of seeing hard working people who deliver results never get promoted, never get interviews for position they are qualified for over external
    Hires who know nothing about Godaddy culture, it’s product, employees or customers who also don’t bother to learn any of that.

    Don’t work here if you want to advance into management or any kind of technical corporate positions.


  10. "Go Go GoDaddy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Scottsdale, AZ (US)
    Current Employee - Vice President in Scottsdale, AZ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GoDaddy full-time (More than 3 years)

    Pros

    Growing business with tons of opportunity, nice perks, competent leadership

    Cons

    The amount of work needed to modernize the business to align for its new strategy along with the aggressive global growth plans made it extremely difficult to achieve any kind of work life balance. Combine that with being thrifty in hiring caused a lot of employee dissatisfaction.


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