Gong Cha Reviews

3.6

63% would recommend to a friend

(398 total reviews)

33% positive business outlook

Gong Cha has an employee rating of 3.6 out of 5 stars, based on 398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gong Cha employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

398 reviews
3.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

good pay, occasional bonuses, free shift drink

Cons

understaffed, too much work for one person

5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great manager and nice environment

Cons

Sometimes very busy and hectic with cusyomers

5.0
20 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good salary I guess idk

Cons

Not too many hours idk.

Viewing 1 - 3 of 398 Reviews

Glassdoor has 416 Gong Cha reviews submitted anonymously by Gong Cha employees. Read employee reviews and ratings on Glassdoor to decide if Gong Cha is right for you.