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Good Sam Enterprises

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Good Sam Enterprises Reviews

2.8

38% would recommend to a friend

(53 total reviews)
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Marcus Lemonis

49% approve of CEO

36% positive business outlook

Good Sam Enterprises has an employee rating of 2.8 out of 5 stars, based on 53 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Good Sam Enterprises employee rating is 25% below average for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

53 reviews
1.0
28 Dec 2017

Unbelivable Work Place

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Business Units and Technical departments work professionally and up to typically work place standards.

Cons

In the call center level most supervisors achieved their positions by being promoted from agent levels positions, therefor have no education background or professionalism outside of call centers. They are often drinking on the job, smoking marijuana in their cars and can be found in the offices speaking derogatory about staff rather then being innovated and proactive about their job functions. Most agents lack morals and professional however since senior staff members lack them as well, there is no one to model the correct behaviors after. The concept of company values, does not exist here. Sexual harassment is present daily, HR is not located at the center and senior management could not management their own lives rather than an actually organization.

1.0
31 July 2014
Recommend
CEO approval
Business outlook

Pros

Most people that are not in management positions are friendly and easy to get along with.

Cons

Our so-called manager loves nothing more than his daily meetings with everybody, where he publicly ridicules and humiliates those who have not met his expectations for productivity during the previous 24 hours. Of course meeting those expectations means working a minimum of 10 hours per day (on a good day) and often hours over the weekend too. You might be trying to balance several different projects at once, but only hours spent toward the special magical project that makes management look good in the eyes of the overlords at Camping World count toward the much-heralded "non-ridicule" days. Get something done ahead of schedule? Don't expect a thank-you, just hope some crisis in one of the non-magical projects doesn't cause the target to be on your back the next day. There is no such thing as a raise unless it is a very secretive affair which is done only in hopes of keeping somebody from leaving the company. There are no performance evaluations outside the daily public ridicule meetings, with the exception of somebody getting an HR writeup without ever being told outside the daily public meetings there is a problem. Other than public ridicule, it seems that the only purpose for the daily meetings is to micromanage each hour of everybody's day -- after all nobody can figure out what they should be doing in each hourly increment of every day unless it is decided by the manager. These daily meetings are done under the guise of scrum stand-up meetings but serve no purpose whatsoever than micromanagement and intimidation. Ok, I went on a lot about the daily meetings and missed the opportunity for plenty of other cons. I guess I really wanted to paint a picture of how lovely our days are and how much we are made to feel wanted and appreciated.

1.0
8 Sept 2015

Applicants Beware!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are no pros working for this group

Cons

BEWARE! The most toxic environment you can imagine. Picture The Office or Office Space but not at all funny. You will be lied to about being "part of the family" and "work life balance". Instead you will work 60+ hours on call 7 days a week working for a group of oppressive tyrants. The company itself is not an issue, but the management group in Englewood Colorado is a group of horrible people out to make your life miserable for their own gain. Overall Good Sam is a good company to work for, but beware of what group you're joining.

Viewing 1 - 3 of 53 Reviews

Glassdoor has 53 Good Sam Enterprises reviews submitted anonymously by Good Sam Enterprises employees. Read employee reviews and ratings on Glassdoor to decide if Good Sam Enterprises is right for you.