1.0
19 May 2026
Lack of pros and poor customer retention are concerning
Current employee, more than 1 year
Boca Raton, FL
Recommend
CEO approval
Business outlook
Pros
No pros at all. Run away
Cons
They struggle to renew customers. Renewal rate is laughable. Federal platform “fedmine” is a joke. It was made in 2004 and still looks that way. They don’t even have the most common contract vehicles that most federal contractors are looking for. Dibbs, nasa sewp, gsa ebuy are non existent. They patch holes by partnering with other firms for drafting bids or offering more gwac availability. Someone could potentially pay 3 different providers instead of taking the time to develop the product themselves. SLED data is solid, but not sustainable as customers don’t win many government contracts which is why the renewal rate is so low. Tenured reps are highly favored and get to work the best accounts.