Does Graeters pay their employees well?

According to anonymously submitted Glassdoor reviews, Graeters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Graeters. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Graeters?

72% of Graeters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Graeters 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Graeters?

Team Leader (34) , Team Manager (28) , Team Member (23) , Team Lead (12) , Ice Cream Scooper (11) , Manager (11) , Associate (7) , Sales Associate (6) , Store Manager (6) , Crew Member (5) , Ice Cream Scooper and Cashier (5) , Cashier (4) , Server (4) , Retail Store Manager (3) , Shift Leader (3)

What are the pros of working at Graeters according to real employee reviews?

"free ice cream during shift & everyone comes in excited for ice cream so not that many angry customers" ((in 26 reviews)); "flexible hours for part timers" ((in 21 reviews)); "good coworkers and free ice cream." ((in 15 reviews)); "Great people and environment!" ((in 13 reviews)); "Great staff and you make great tips" ((in 9 reviews))

What are the cons of working at Graeters according to real employee reviews?

"pay is low and there is low likelihood of getting a raise no matter how long you work there" ((in 35 reviews)); "Recently several managers have left due to these reasons." ((in 13 reviews)); "Work is very taxing and you are barely paid above minimum wage to be a manager." ((in 11 reviews)); "time benefits for hourly and salary employees are lacking." ((in 5 reviews)); "Unappreciative upper management, favoritism, no breaks" ((in 3 reviews))

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Graeters

Graeters Reviews

4.0

72% would recommend to a friend

(319 total reviews)

Richard Graeter

75% approve of CEO

64% positive business outlook

Graeters has an employee rating of 4.0 out of 5 stars, based on 319 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Graeters employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

319 reviews

5.0

5 July 2026

Supportive team, but job security is uncertain

Scooper

Recommend

CEO approval

Business outlook

Pros

good team of people yipee

Cons

Was fired for needing to do something

5.0

22 Apr 2026

Great staff and atmosphere, but support could improve

Quality technician i

Recommend

CEO approval

Business outlook

Pros

Great staff Good atmosphere Great skills to learn

Cons

Not much room for growth

5.0

30 Mar 2026

Favorite Part Time Job

Team member

Recommend

CEO approval

Business outlook

Pros

Easy, flexible, decent pay for what the job is, not as late as other food service jobs

Cons

Could make more money elsewhere, tips depend on season

Viewing 1 - 3 of 319 Reviews

Jobs at Graeters

Cake Decorator

Cincinnati, OH

USD 33K - USD 43K /yr

(Glassdoor Est.)

View job

Team Member - Palomar

Lexington, KY

USD 30K - USD 42K /yr

Team Member - Hamburg

Lexington, KY

USD 30K - USD 40K /yr

USD 33K - USD 41K /yr

(Glassdoor Est.)

View job