58% positive business outlook
Pros
Peers and fellow team mates.
Cons
Management Cliques, non-transparent, overworked, no support, micromanaged, low pay, managers are dictators. No salary will cover the amount of therapy required after working there. Very little career progression if your manager lets you
Pros
Competitive salary and thats about it.
Cons
Management did not care, people just wanted to advance in their careers. Tons of backstabbing and dishonest communication. People were constantly quitting their job at the Great Southern Bank. They make you work 10-15 hours extra per week without pay. Tons of stress. If you look at the reviews here at Glass door, you will notice alot of people in the HR team have reviewed themselves and given this company 5 stars. Come on! Who does that?! Do I need to go on?
Pros
Handful of great staff that you will get along with
Cons
Poor salary Poor management and leadership, which led to a very toxic work environment.
Pros
Used to have a great culture, that died 2 yrs ago.
Cons
Absent executive presence. Heads of dept are mostly poor and operate in silos running their own agendas. Staff turnover +30% with no plan to address. Salaries at the mid to lower end of the scale.
Pros
- Friendly, relaxed office environment - Decent benefits - Flexibility to WFH
Cons
- Below average salary - Limited opportunities to grow and progress
Pros
Nice and friendly other staff
Cons
Does not guarantee increase in salary
Pros
Maybe the discounted health insurance, definitely not the salary, job security, bonuses or career development - as there are none!
Cons
Lack of strategic direction, way too many Senior Managers with zero requirements to have them there. Completely removed executives who have no idea what is actually happening in their businesses and rely on survey after survey to get a ‘sense check’, though no action is undertaken to improve the culture or the way staff are treated. Redundancies are happening at an alarming rate, branches are closing, outsourcing of their contact centre happened (though remained in Australia) and job security is REALLY LOW!
Pros
• Access to retail discounts via reward gateway (FYI - this is not unique to CUA) • Some nice people to work with who genuinely want to make a difference (although regularly prevented in doing so)
Cons
• Prepare to be overworked and underpaid! • Salaries are below market average • No bonus or recognition for high achievements • No annual bonus scheme. • No guaranteed pay increase scheme for employees on packaged contracts. • Company is always looking for the cheapest option in everything they do incl. systems, software, projects etc even if it’s not fit for purpose • Middle management (Incl Head Of’s & Snr Leaders) across most areas of the business are incompetent. Huge egos willing to throw anyone under the bus to save themselves. • C-suite / Executive team are out of touch with reality and working off their own personal agendas. • Allot of employees with long term tenure are resistant to change • Poor change management across the business incl poor communication. E.g - CUA have performed mass redundancies and the only people to know it’s happening are the people pulling the strings and the people directly impacted. • Lack of transparency, honesty and integrity. Allot of secretive BS occurs. E.g - I have seen highly qualified, experienced and suitable employees (incl managers) be made redundant, only for someone else to be brought in to perform the exact same role, under a slightly different name. Execs and middle management hiring their mates from other competing companies to surround themselves with yes-men. • The company are full of silos with little to no cross collaboration • Poorly managed and run enterprise projects. Project sponsorship is poor. • Lack of BPM maturity. • They like to use non documented rules/policies that negatively impact employees, to get away with as much as they can. So if you work your butt off and achieve some amazing things, above and beyond what is expected of you in your role, you won’t be recognised or compensated for it. • Lack of strategic direction. • Old and out of touch board members • Out of date systems and software. • Lack of career progression • No support for training and development. Everything has to be paid and arranged by you.
Pros
They care about developing a great workplace culture. Those on the ground and most managers care about doing a good job and supporting you. Worked on a lot of things that will help me progress in my career. Had an awesome team. Nice building (head office) to work in.
Cons
Currently restructuring and having layoffs - candidate beware. While most managers do the right thing there are some a-holes who also happen to have been around for 10+ years and aren't going anywhere. Claims competitive salary - it's average at best. Micromanage a 3-days in the office policy.
Pros
GSB offers a very good work life balance and staff rewards
Cons
salary is not as much as elsewhere
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