Green Paws Chicago Reviews

2.8

42% would recommend to a friend

(15 total reviews)
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Robb Hendrickson

43% approve of CEO

47% positive business outlook

Green Paws Chicago has an employee rating of 2.8 out of 5 stars, based on 15 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Green Paws Chicago employee rating is 22% below average for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

15 reviews
1.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Get to to pet sit

Cons

Their payout is draconian. They take 60% of the petsitting fee and keep it for themselves. they're pet sitting app is convoluted and confusing both for the pet sitter and the pet owner. They demanded a lot of time and commitment and required a weird contractual commitment that included threats of lawsuit and what seem to be a completely illegal "parting ways" fee should the dog sitter decide that they didn't want to work or the company. How can that be legal and whether or not it's legal it seemed completely mean spirited and over the top. It's a dog sitting job not a marriage. There are much better options for dog care folks.

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Green Paws Chicago Response
1d
Thank you for the feedback! To clarify, we do not "keep it for ourselves" in terms of the 60% of the 100% total. The 60% that our staff does not take home goes right back into the cost of operating the business. This includes insurance, FUTA/SUTA subsidized taxes, workers comp, staff (field and office) pay, supplies for staff and clients, etc. This is a small business and we do not "profit" off of our staff, that would be unethical. Secondly, we do NOT own TimeToPet, which we make very clear during onboarding. We have no control over how the app looks or functions as it is not our software. Our employment agreements are entirely legal as they were written and consulted by a lawyer before we added them into our recruitment process. Any company can require staff to sign agreements as such to protect the company from job hoppers. The former employee who wrote this review submitted her resignation no less than three days after onboarding. Please refrain from stating factually incorrect statements about a small business simply trying to provide the best quality care for the furbabies of the Chicago area.
1.0
6 June 2025
Recommend
CEO approval
Business outlook

Pros

They claim it's in your own time, but when they say that it's their time and what they need from you. They say that you can build up a clientele but are happy to take that clientele away if an employee asks too many questions.

Cons

They want the employee to use my personal device all the time without wanting to compensate. They also expect employees to travel out of their way on public transit or biking without compensation for it. Basically, the company asks you to do everything without covering anything. When I had a talk with them about my scheduling based off the handbook, I was scolded and locked in. They sat around and basically told me that I was the equivalent of a Mc. Donalds employee. Not sure why a dog-walking business would have the same idea. When I was there, they made me wait 30 minutes to hear Robb try to recruit older people to walk his client's dogs. It sounded insincere and it shows through the business.

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Green Paws Chicago Response
10mo
Unfortunately, most of your review is inaccurate information. You were never locked in as it is impossible to lock the office from the inside. The door was temporarily locked as our office pups were running around the office and they both are flight risks. It is clear your care for animals is not up to the GPC standard if you do not care about our office pups running outside onto a busy street and being hit by a car. Also, you were not discriminated against based on gender. The furbaby you were originally scheduled to see does not do well with men and they would have injured you if you entered. It was for both the pet and your own safety we reassigned the visit. Thank you for the feedback!
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Glassdoor has 18 Green Paws Chicago reviews submitted anonymously by Green Paws Chicago employees. Read employee reviews and ratings on Glassdoor to decide if Green Paws Chicago is right for you.