Groupon Reviews | Glassdoor.com.au

Groupon Reviews

Updated 20 Jul 2019

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Found 2536 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
64%
Recommend to a Friend
77%
Approve of CEO
Groupon CEO Rich Williams
Rich Williams
634 Ratings
Pros
  • "Very supportive and collaborative work environment(in 171 reviews)

  • "The work environment is extremely lax with NO dress code(in 148 reviews)

Cons
  • "Questionable integrity: Multiple issues with sales reps not getting paid the correct amount and no upper management catching it(in 72 reviews)

  • "Many merchants have been burned and won't give you the time of day(in 62 reviews)

More Pros and Cons
  1. Helpful (1)

    "BDM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - BDM in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time for less than a year

    Pros

    Great culture Autonomy Fair to good renumeration

    Cons

    Limited career growth within company

    Advice to Management

    Keep up the culture and communication - it makes a difference!

    Groupon2018-07-31
  2. Helpful (1)

    "STAY AWAY - Better to be unemployed then to be part of a cult like culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - BDM 
    Doesn't Recommend
    Disapproves of CEO

    I worked at Groupon full-time for more than a year

    Pros

    Can't think of any to be honest. Maybe getting staff discounts on top of a discount.

    Cons

    Dysfunctional staff & management. Management bully - harass - degrade - fat shame and lie to staff members.

    Advice to Management

    No advise to management - they are the issue!!

    Groupon2019-06-05
  3. Helpful (1)

    "Senior BDM - Sydney"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior BDM in Sydney
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Groupon full-time for more than a year

    Pros

    - Decent team members - Provided food and drinks weekly - Non corporate environment

    Cons

    - Shockingly unskilled management promoted for 'time served' opposed to competency and EQ - HR are incompetent as ever and often side with 'friends' as opposed to facts - Uncomfortable to be around some senior management - Whilst a casual environment lots of staff come in tights and a shower is questionable - Broken record 'tag lines' in meetings V actually mentoring and specific relevant strategy - HIGH STAFF...

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    Advice to Management

    - Sinking ship, sack HR and hire specialists to drain the swamp of the rubbish that is within the walls - stop promoting 'friends' who spend more time on their phones and doing anything else except work - Career progression is a buzz word here and has no validity or fruition - Rubbish salary

    Groupon2019-03-21
  4. Helpful (2)

    "Just a really good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time for more than 3 years

    Pros

    Good people, management and communication. Everyone understands their roles and how they help grow the business Fun environment

    Cons

    There isnt too many at all

    Groupon2018-06-23
  5. Helpful (3)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time for more than 3 years

    Pros

    - Amazing team of talented individuals with different backgrounds - Great culture and camaraderie between teams - Strong senior leadership team - Career progression exists here however it's upto the employee to drive this - Indepth induction programme - 2 weeks for sales employees and 2 days for operations staff - Good range of benefits and incentives to motivate and reward staff. Endless Groupon credit, fresh fruit...

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    Cons

    None that I can think of.

    Advice to Management

    Senior management - continue what you're doing.

    Groupon2018-06-19
  6. Helpful (2)

    "Great Company To Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Key Account Manager New Business in Perth, Western Australia
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time for more than 3 years

    Pros

    Fantastic product that I believe in , brilliant vision as a company , very supportive , approachable and interactive management and HR team , innovation is encouraged and rewarded, career development and prosperity very well supported ! Fantastic sales incentives and bonus structure !

    Cons

    Don't get to work in HQ enough

    Advice to Management

    Keep doing what your doing !!

    Groupon2018-06-07
  7. Helpful (1)

    "I love this place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time for more than 5 years

    Pros

    * Amazing culture, truly as good as it gets (I've been around the block, I know) * Some of the most passionate people in tech / sales * Highly pragmatic workforce, they are a scrappy bunch that are constantly evolving, thinking differently, and challenging the status quo * If you want a real challenge, an immersive experience in digital commerce, to be part of a high performance culture and add value to customers,...

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    Cons

    * The organisation runs lean and aims to accomplish more with less. These constraints breed resourcefulness, self-sufficiency and invention. There are no extra points for growing headcount or budget size * Process heavy. Since the organisation was born from daily deals, there are a lot of legacy processes that need to continue to be simplified

    Advice to Management

    Keep doing what you're doing

    Groupon2018-06-07
  8. Helpful (1)

    "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Recommends
    Positive Outlook

    I worked at Groupon full-time

    Pros

    Really enjoyed the culture, many great opportunities

    Cons

    None, it was a great place to work

    Groupon2018-04-08
  9. Helpful (2)

    "Good culture but salary lacks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Consultant in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time for more than a year

    Pros

    Culture is amazing, progression pathway is good, roles are clearly defined.

    Cons

    Salary a huge con, for a global company they pay less on average

    Advice to Management

    If the difference between keeping good employees and losing them is salary I would definitely invest more.

    Groupon2018-03-20

    Groupon Response

    June 11, 2018

    Thanks for your review. We put a lot of thought and effort into structuring our compensation to be competitive. However, we believe the full package of what Groupon offers—benefits, culture, and opportunities to make an impact—is pretty great. Specifically in Australia, we have an ...

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  10. Helpful (2)

    "Inexperienced Senior Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Business Development Manager in Sydney
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Groupon full-time for more than 3 years

    Pros

    Having worked at the Groupon Sydney HQ for a few years, I had the chance to see it all. What I've included here is from my personal experience and observations. There's a high staff turnover, so promotional opportunities were offered to me the longer I stayed. Sales cycle is relatively fast, at least compared to other companies I've worked at. If you're doing well, you can earn decent pay. Has a bit of a start-up...

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    Cons

    The promotions I received gave me a new job title and a modest pay rise, but I really felt like I was just doing the same thing. I didn't experience "real" career growth and my manager didn't make much of an attempt to help me learn new skills. I found that most of the sales directors didn't offer quality leadership. At quarterly meetings, I'd listen to presentations about "more sales activity = more deals = more revenue"....

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    Advice to Management

    Please be more proactive, rather than reactive. Also, your sales KPIs are certainly not equally fair to everyone. In fact, during my time at Groupon, I really didn't feel like you understood how to set up proper KPIs and sales metrics at all. From what I observed, every time your top sales reps were doing well, you made it harder for them to earn that same amount of commission the following year. I can't count how...

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    Groupon2017-12-15

    Groupon Response

    March 5, 2018

    Thanks for your detailed review. We’re glad you enjoyed the culture and environment here; we’re proud of the team we’ve built and feel that there’s a lot of camaraderie in Sydney. Also, it’s great to see that you were successful in your Sales role while you were here. Sales at Groupon ...

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Found 2536 reviews