Pros
There are some mid-level managers / management that understand how a true enterprise operates and are trying to do right by the company and its employees.
Cons
Upper management and majority of the mid-management don't seem to have worked in any enterprise retail environment before. Anyone who has been brought into this company from any actual enterprise retail environment quickly realizes (like myself) that this company truly has no clue how to properly operate. Darren and Michael (CEO & President respectively) operate in the mindset that all the failure that is currently going on within the company is everyone else's fault and not their own. This company is BLEEDING money and rolling through staff like they are matches. They have fired / let go / lost of around 20 - 30 Sr., Director, and VP level employees throughout 2022 because they don't want to provide even a cost-of-living increase to employees that operate above and beyond the level of respect and effort they receive from any individual from upper management. I worked for this company for a year and a half and didn't see a single increase in pay.