HD IT Reviews

4.1

81% would recommend to a friend

(16 total reviews)

George Hanna

83% approve of CEO

76% positive business outlook

HD IT has an employee rating of 4.1 out of 5 stars, based on 16 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HD IT employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

16 reviews
1.0
27 Aug 2025

ANTI

Recommend
CEO approval
Business outlook

Pros

they know how to please only in the begining

Cons

f you're considering working with this managed service provider, think again. My experience has been nothing short of disastrous. The company operates with a stingy mindset, cutting corners at every opportunity—even when it compromises service quality and client outcomes. The staff consistently demonstrate a lack of accountability and technical competence. Tasks are mishandled, escalations are ignored, and basic troubleshooting often turns into a guessing game. Leadership is equally ineffective: team leads are disengaged, unqualified, and more focused on deflecting blame than solving problems. The technical oversight is virtually nonexistent, and decisions seem driven by ego rather than expertise. This MSP feels like a sinking ship—disorganized, outdated, and resistant to change. If you're looking for reliability, professionalism, or even basic technical support, look elsewhere. There are far better providers who respect their clients and invest in capable teams.

5.0
26 Aug 2025
Recommend
CEO approval
Business outlook

Pros

The team culture is genuinely supportive, no egos, everyone’s willing to help each other out. Management is approachable and open to ideas. There’s a great mix of work so I’m always learning. I’ve been encouraged to upskill with certifications, and the company has backed that.

Cons

Like most MSPs, it can get busy and sometimes reactive when there’s a lot on. You’ve got to be good at switching gears quickly.

4.0
20 Aug 2025

Great Small Business MSP

Recommend
CEO approval
Business outlook

Pros

Great place to work - Great variety of clients Allows for quick upskills in certain stacks

Cons

No real tenure in the staff

Viewing 1 - 3 of 16 Reviews

Glassdoor has 16 HD IT reviews submitted anonymously by HD IT employees. Read employee reviews and ratings on Glassdoor to decide if HD IT is right for you.