Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at HGS. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at HGS?

52% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (681) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (58) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Good team and work from home" ((in 206 reviews)); "Good people to work with every day" ((in 138 reviews)); "Work environment is good and friendly" ((in 127 reviews)); "very good environment and everything is good" ((in 123 reviews)); "Good training is going on" ((in 102 reviews))

What are the cons of working at HGS according to real employee reviews?

"Salary is very low for my designation and workings hours is too long to in & out" ((in 459 reviews)); "Poor management and will not appreciate hard work" ((in 223 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 207 reviews)); "Pros are managers are the worst" ((in 85 reviews)); "Long hours but others everything else is good" ((in 22 reviews))

What are employees saying about HGS redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS redundancy and their outlook for job security at HGS in 2026.

HGS Reviews

3.3

52% would recommend to a friend

(5,007 total reviews)

Venkatesh Korla

67% approve of CEO

50% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.1

Culture and values

3.0

Work/Life balance

3.0

Career opportunities

2.9

Senior management

2.8

Compensation and benefits

HGS has an employee rating of 3.3 out of 5 stars, based on 5,007 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

5.0

3 Oct 2022

Friendly Environment

Process consultant

Recommend

CEO approval

Business outlook

Pros

* Best staff and manager. *Transport Facilities

Cons

*less pay *No extra bonus on work *No overtime allowance

HGS Response

3y

Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving toward success and we are glad that you see the value in it as well! We wish you all the best.

3.0

11 Jan 2021

Disorganised

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Nice facilities with adequate parking and accessible by public transport

Cons

Managers had no idea what was going on.

HGS Response

5y

Hi, thank you for sharing your positive feedback. It is always nice to hear from our former and current employees about the positive experiences they have had with us. As you mention, we are very proud of our inclusivity, which typifies our global organization. Your feedback will help us to highlight and discuss ways we can work on employee concerns. HGS Canada is always striving to develop the members of our team and increase their client and systems knowledge. We want our people to learn and grow together. Thank you for sharing your talents with HGS Canada.

1.0

3 June 2014

What I realized at HGS?

Claim processing executive

Recommend

CEO approval

Business outlook

Pros

Hello everybody ! I'd been working for HGS for the past two years, still i haven't seen or experienced a good thing to write here...it's one of the worst company i ever seen in my entire career. They threat the employees by showing two years of bond..if you leave the organization before 2 years and 2 months you won't get a proper sent off with experience letter. And when you work here ,you guys may feel you're working for charity..but the worst thing there is ER team they're only good for conducting fun activities and make you a joker. Poor growth with empty wallet that will be the final result. even the team management always promote their pets they'll never value know knowledge. Whatever i said it's from my past and life.

Cons

No challenges you will face here, since here is no room for growth. May you will get tea or coffee in unwashed cups that will be the ultimate challenge.

Viewing 1 - 3 of 5,007 Reviews

Jobs at HGS

Japanese CSR

Quezon City

·

PHP 40K - PHP 80K /mo

PHP 30K - PHP 35K /mo

PHP 30K - PHP 35K /mo

PHP 17K - PHP 18K /mo

(Employer provided)

View job

Spanish Bilingual CSR

Quezon City

·

PHP 40K - PHP 70K /mo

(Employer provided)

View job

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Friendly Environment

Disorganised

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