Does HK Express pay their employees well?

According to anonymously submitted Glassdoor reviews, HK Express employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HK Express. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at HK Express?

32% of HK Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HK Express 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at HK Express?

Flight Attendant (15) , Officer (11) , Cabin Crew (9) , Manager (9) , Captain (7) , Intern (7) , Internship (6) , Assistant Manager (5) , Specialist (5) , General Manager (3) , Pilot, First Officer (3) , Aircraft Mechanic (2) , Airline Pilot (2) , Assistant Officer (2) , First Officer (2)

What are the pros of working at HK Express according to real employee reviews?

"Good colleagues that are friendly and as an intern they will let you learn new things as well." ((in 14 reviews)); "working environment is good and comfortable" ((in 12 reviews)); "Great culture and environment" ((in 9 reviews)); "good team, people are nice." ((in 5 reviews)); "Good travel benefits and exposure" ((in 5 reviews))

What are the cons of working at HK Express according to real employee reviews?

"Low salary and far workplace" ((in 22 reviews)); "•Poor Management: decision changed very often." ((in 13 reviews)); "Company structure is a bit messy, many unclear instruction, senior management not really listening the opinion from staffs" ((in 5 reviews)); "Career path / promotion is not clear" ((in 4 reviews)); "Limited career progression" ((in 3 reviews))

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HK Express

HK Express Reviews

2.8

32% would recommend to a friend

(139 total reviews)

Mandy Ng

32% approve of CEO

28% positive business outlook

Ratings by category

2.8

Diversity and inclusion

2.7

Culture and values

2.7

Work/Life balance

2.7

Compensation and benefits

2.6

Career opportunities

2.2

Senior management

HK Express has an employee rating of 2.8 out of 5 stars, based on 139 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HK Express employee rating is 20% below average for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

139 reviews

5.0

9 May 2025

Flexible Company

Consultant

Recommend

CEO approval

Business outlook

Pros

Small start up like company and has flexibility in WFH as long as you communicate well with manager

Cons

As it is a subsidiary of Cathay Pacific, it wont have all CX perks

2.0

28 Feb 2022

Low salary, lack of progression + lost understanding of self after CX takeover

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

I watched the Company transition through many phases with a number of different senior leadership teams. Pros include: - Well developed brand identity (thanks almost single-handedly to one person and his small team) - Attempting to craft an inclusive, engaging company culture (but this is still lacking for other reasons) - Genuinely friendly and helpful colleagues - Gain experience and responsibility beyond what your job title is - ability to impact - Build professional network across Asia Pacific

Cons

- Non competitive pay structure - Non competitive benefits - Poorly staffed team structures mean that even though you have good colleagues, you're each expected to be doing the work of 2-3 people and you'll burn out - just a matter of when - Poor or non existent progression that is entirely dependent on your management advocating for you to HR/senior leadership - Relationship with CX as a wholly-owned subsidiary. This is the slow kiss of death for the brand as CX is mismanaged, top-heavy and doesn't seem to understand their business. GBA will eat them alive.

1.0

27 July 2021

Rubbish company with rubbish IT management

It help desk

Recommend

CEO approval

Business outlook

Pros

Can use very cheap prices to purchase the air ticket. You are able to come to work late and leave early. You are able to do nothing and just ask CX ITSC to do you work. Cathay Pacific IT will replace our IT immediately.

Cons

Need 2 months notice period on resignation for supervisor grade, 3 months for Assistance Manager Grade or above. It make us hard to find another job. Always hire contract staffs for new IT projects, but the project manager never care the solutions can integrate with existing infrastructure. The solutions were jerry-built. HR may request staff to take no pay leave for a long time (long pay leave), take 6 months leaves and got 1 month salary. Company hire contract manager to scold to the permanent staff every day and force the permanent staff to resign.

Viewing 1 - 3 of 139 Reviews