Does HMSHost pay their employees well?

According to anonymously submitted Glassdoor reviews, HMSHost employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HMSHost. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at HMSHost?

30% of HMSHost employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HMSHost 2.4 out of 5 for work life balance, 2.3 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at HMSHost?

Barista (297) , Cashier (77) , Manager (77) , Bartender (74) , Shift Supervisor (70) , Server (58) , Server/Bartender (51) , Supervisor (45) , Assistant Manager (43) , Cashier/Barista (35) , Line Cook (35) , Shift Manager (32) , Server/Waiter (31) , Starbucks-Barista (31) , Cook (29)

What are the pros of working at HMSHost according to real employee reviews?

"Good pay and if you’re lucky the associates aren’t as bad as other unions have." ((in 167 reviews)); "There are good benefits and they pay Well.. but it's not a company you want stay with for a long time" ((in 126 reviews)); "Free food that's it!! Nothing Else and I mean nothing Else" ((in 66 reviews)); "Good money and you never work more than 40 hours" ((in 65 reviews)); "The only pros I can think of is a free meal as long as its not over $12" ((in 63 reviews))

What are the cons of working at HMSHost according to real employee reviews?

"Poor management and not responsive to emails" ((in 324 reviews)); "Many of the managers have worked while sick with Covid and were still handling food." ((in 122 reviews)); "No training provided" ((in 57 reviews)); "The hours are long and If someone calls in sick they make you work their shift." ((in 54 reviews)); "Management there was to much favoritism" ((in 46 reviews))

What are employees saying about HMSHost redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HMSHost redundancy and their outlook for job security at HMSHost in 2026.

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HMSHost

HMSHost Reviews

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2.7

30% would recommend to a friend

(2,391 total reviews)

Steve Johnson

31% approve of CEO

25% positive business outlook

Ratings by category

3.2

Diversity and inclusion

2.9

Compensation and benefits

2.6

Career opportunities

2.4

Work/Life balance

2.3

Culture and values

2.2

Senior management

HMSHost has an employee rating of 2.7 out of 5 stars, based on 2,391 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSHost employee rating is 27% below average for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

2K reviews

3.0

26 May 2026

Flexible schedule and fun coworkers amid high turnover

Barista

Recommend

CEO approval

Business outlook

Pros

flexible schedule fun coworkers meeting interesting people on a daily basis

Cons

high turnover going through TSA before every shift

4.0

26 May 2026

Great benefits and managers, but policies can be odd

Cashier

Recommend

CEO approval

Business outlook

Pros

Great Benefit Great Managers and HR Staff Great Team Members

Cons

Sometimes company comes up with very weird policies. Things take a long to get fixed. Old equipment

4.0

16 May 2026

Supportive coworkers but favoritism in management

Sales associate

Recommend

CEO approval

Business outlook

Pros

Mostly nice and helpful coworkers. Love being in the airport. Management was fair and understanding.

Cons

Quite a bit of nepotism and preferential treatment.

Viewing 1 - 3 of 2,391 Reviews

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Reviews by job title

Flexible schedule and fun coworkers amid high turnover

Great benefits and managers, but policies can be odd

Supportive coworkers but favoritism in management

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