HappyFox Reviews

I took this job almost a year ago because I wanted to be a part of a ground level team at a start up and help build and sell a great product. Unfortunately everything that was told me was a complete oversell. With this being a start up I understood there would be growing pains and bumps in the road especially with being only the 2nd sales person hired. I have been in sales for 15+ years and proudly been the top producer at each company I have worked for so when i told told quotas and OTE upon being hired, I knew I would have no issues blowing those numbers out of the water. But I soon realized the quotas that were set buy the CEO were pulled out of the air with no support to these targets actually being able to be hit. Closest I was ever able to sell was 60% to quota, and after this continued to happen i brought this up to the CEO that maybe we need to relook at expectation and reset goals. I assumed like in most cases when a goal is set that is unachievable by both of your sales people things would be reassessed but I was wrong. I was told to try harder and if I couldn't hit by later in the year to start looking for another job. We then began to hire additional people, from the outside awesome...company is growing. From the inside terrible idea. As mentioned there were 2 sales people and our job was to demo our product by consumer set appointments. When I a started Happyfox in December I had 6 demos a day, it was hard to take a lunch. By March I was lucky if I had 2 demos a day. And that was the point where he said, we hired 2 new people! There were days were our team of 4 had zero demos for 2-3 days straight. I again brought up issue but nothing changed, things were talked in circles. But then employee #5 was hired. Still no demos, at the time of me quitting new guy had maybe 1-2 demos a day and the rest of the staff also had nothing going on. But still we kept hearing we need to hire. All of the staff was very frustrated by this as no one was making money and demos/leads were not coming in yet he still wanted to hire more people. The lack of work and lack of money being made was the biggest issue but not the only issues within Happyfox. Benefits are terrible! 5 days of PTO per year, $200 a paycheck for health and its bottom of the line health care that most doctors do not take, no bereavement, and for the fun stuff...none of it that a normal tech start up has. The other issues is poor communication and management skill. We have 1 leader in the office, this is the CEO. He is a tech guy, very smart, very talented in the tech industry, he built a great product but he is not a sales person. And because of this gap in software/tech developer and sales mentality it is very hard to do your job effectively as a sales person. He will state that he knows his short comings and in most cases when a person especially a CEO states something like this they take steps to fill those short comings by either going to trainings or hiring someone to lead that team effectively. Salesperson #1 was such a great talent and I learned so much from him, I would highly suggest making him part of leadership in order to have a successful sales team. You are spoken down to here and never given props to anything you do right but even the smallest thing is called out when it is wrong. Its a hard and toxic environment to work in and makes you hate going into the office each day. As I stated this is a great product but I would not ever recommend anyone working here. Sadly, because of lack of effective leadership I do not see this company growing into something that it honestly really could be. Unless a big change is made to bring in some sort of management outside of the CEO trying to micromanage things. I do not say these things to trash the company or CEO but I say them to help the current employees to hopefully trigger change that they all crave and help advise potential future employees. I wish everyone the best there but don't see that team lasting too much longer without change.