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Hawaiian Telcom

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Hawaiian Telcom Reviews

3.5

53% would recommend to a friend

(134 total reviews)

John Komeiji

76% approve of CEO

73% positive business outlook

Hawaiian Telcom has an employee rating of 3.5 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hawaiian Telcom employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

134 reviews
2.0
7 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Union folks are looked after pretty well, and that’s good to see. Most of the crew here are solid—people who care about each other and try to do right. The local presence is strong, which can be a blessing and a curse. It keeps things grounded, but sometimes it feels like it slows down bigger changes. Upper management from the parent company seems to genuinely put in effort, even if they’re not always hitting the mark. They’re trying. If you’re looking for a place to keep your head down and ride it out until retirement, this is that kind of spot. Not a bad gig if that’s what you’re after.

Cons

Onboarding was a bust—didn’t cover anything that actually matters for the job. No clear playbook, so everyone’s left to figure things out on their own. It’s a lot of “wing it and hope for the best,” which isn’t how you run a tight operation. Safety’s another weak spot. The local safety lead has years under the belt, but the approach is rigid and doesn’t move the needle. Wondering if they were actually interviewed/vetted properly. When real concerns come up, they get brushed off or kicked down the road. Feels like we’re spinning our wheels instead of fixing problems. The one person who really knew their stuff walked out recently, and that’s a big loss. Honestly, the parent company needs to keep a closer eye and make sure their safety team is driving things forward. Oversight overall is thin. The parent company shows up for meetings and talks big-picture plans, but there’s no follow-through. Without accountability, nothing sticks. Culture here is solid and people take pride in it, but it’s almost too much of a priority. Sometimes it feels like experience and qualifications take a back seat just to keep that culture intact. That makes folks resistant to change, and it slows progress.

5.0
7 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great culture to be around and integrated into.

Cons

Change can be slow and difficult to implement.

Viewing 1 - 3 of 134 Reviews

Glassdoor has 143 Hawaiian Telcom reviews submitted anonymously by Hawaiian Telcom employees. Read employee reviews and ratings on Glassdoor to decide if Hawaiian Telcom is right for you.