Hawksmoor Reviews

3.4

62% would recommend to a friend

(275 total reviews)
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Will Beckett/Huw Gott

68% approve of CEO

50% positive business outlook

Hawksmoor has an employee rating of 3.4 out of 5 stars, based on 275 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hawksmoor employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

275 reviews
3.0
4 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Lots of responsibility. Autonomy encouraged. Nice bunch of people mostly, who work really hard. Decent training offering.

Cons

Cult-like toxicity. "You're in or you're out". Talk so much about culture but the managers are all overworked and exhausted most of the time working much more than full time.

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Hawksmoor Response
4y
Thank you so much for your feedback. Great to hear you enjoyed the team and training. So sorry to hear your experience of culture and managers, please do share anything else you are comfortable with on Jennifere@thehawksmoor.com
1.0
11 Nov 2025
Recommend
CEO approval
Business outlook

Pros

-Free food on shift -Good pay

Cons

Too many to count, could potentially be good place to work if you do exactly what you are told (even if its not part of your job description) and speak up when you feel poorly treated and definitely do not have an anxiety disorder. I had two panic attacks and was told that it was two too many. In 2025 you would hope a company that loves to shout about being a B- corp company would be more compassionate and caring instead of deciding its too much of a problem and showing them the door. -Terrible management -Too many managers -Poor communication -Shifts do not necessarily finish when they are supposed too -Having a panic attack is considered a reason to be fired

1.0
10 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Lots of training A lot of cool people work there Discount

Cons

This company advertises treating their staff well but it’s just another toxic, hospitality work place that push you to your limits Poor pay (minimum wage) Poor restaurant management (Knightsbridge) one of them being a patronising, clueless, unprofessional guy and the other a being blunt, rude guy with no compassion and makes you feel like an inconvenience They don’t like it if you have other commitments or jobs If you like weekends off, this isn’t for you and when you ask for a weekend off you’re treated like you’ve asked for the world Insufficient breaks (10 minutes) Poor staff meals They put you in the rota more shifts than you signed up for Very hard and demanding job with little to no appreciation Did I mention they pay minimum wage? They fire people/ fail peoples probations in a very secretive, unprofessional, insensitive ways with no notice (just at the end of a shift) and then don’t address it to the rest of the team so someone will just disappear one day never to be seen again Very male dominated work environment Metal health support is non existent They dazzle you with a discount and free stuff but treat you very terribly (minimum wage and no proper break etc) Tips are split so much that you don’t really see them, just goes into your tax reductions They promote that they pay £14 per hour which is very misleading as that’s a rough guess with tips and it isn’t guaranteed and doesn’t count for holiday or when everyone was on furlough You often have a section and a half in the restaurant which is up to 10 tables and they are often all full at some point in the night SO SO much staff turn over, it’s a bit crazy to be honest

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Hawksmoor Response
4y
Thank you for taking the time to leave us a review, so sorry you've had this experience. We are constantly trying to improve and your experience is not what we strive for at all. I would love to hear more if you are comfortable sharing anything else please do get in touch on Jennifere@thehawksmoor.com Thank you so much.
Viewing 1 - 3 of 275 Reviews

Glassdoor has 280 Hawksmoor reviews submitted anonymously by Hawksmoor employees. Read employee reviews and ratings on Glassdoor to decide if Hawksmoor is right for you.