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      HealthCare Support

      Engaged employer

      HealthCare Support Reviews

      3.7

      61% would recommend to a friend

      (246 total reviews)
      avatar

      Benjamin Mirtes

      100% approve of CEO

      51% positive business outlook

      Ratings by category

      3.9

      Diversity and inclusion

      3.8

      Culture and values

      3.7

      Senior management

      3.6

      Work/Life balance

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      HealthCare Support has an employee rating of 3.7 out of 5 stars, based on 246 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthCare Support employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      246 reviews
      1.0
      13 June 2016

      Would not recommend

      Recruitment coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Most co-workers are very nice and it's a beautiful location to work. Parking is also great because the company is one of the only companies to work in the office building.

      Cons

      I experienced harassment and wrongful treatment after only a couple weeks of working there. There is no open door policy whatsoever, even though I was originally told there was. I felt incredibly uncomfortable and blindsided here, and felt grateful to leave the company. I read through every single review on here before accepting the position and unfortunately should have taken more consideration of the negative ones, since most of them turned out to pretty true. Rather a hostile place to work and attempt to learn. A lot of employees discuss the cons of working here more than the pros on a daily basis- and I understand why. The management asks us to leave good reviews on here, which is why there are suspiciously many more good than bad. Too good to be true is a perfect description for this unfortunately. The management checks this website and because of that a lot of employees are scared to share true experiences in fear of losing their job. There are a lot of issues with the management and there are no clear instructions on protocol in training. After a first hand experience with this company, I personally would not go back for any reason. Also, the pay was extremely low comparatively with a weak benefits package. Lesson learned! I suggest to save yourself some time and look elsewhere for a more ethical and organized company. :)

      avatar
      HealthCare Support Response
      9y
      We apologize that you feel this way. Being in the staffing industry harassment is not something we take lightly, nor do we do. Given the circumstances of your 2 week's of employment with HSS it was clear you preferred another role elsewhere and felt it best to part ways. We hope your negative review does not dishearten those interested in working with us. Our employees are passionate about what they do and work hard to earn other opportunities within our team. Our culture is fun and lively, yet focused and determined. We do ask our employees to post reviews on Glassdoor to show potential employees what a great place it is to work. The website is in fact created for this purpose. All reviews are anonymous and are not required. As for our training, we believe training is always a work in progress and we are always open to suggestions from our team. Working in an industry such as health care, we must constantly evolve and provide new training based on new needs. We wish you the best with your future endeavors!
      1.0
      27 Mar 2017

      Former employee

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good water machine that allowed me to stay hydrated

      Cons

      Everything- this company treats their emploees like complete crap

      avatar
      HealthCare Support Response
      9y
      We're glad we kept you hydrated and would love to hear specifics on your negative experience with us and how we can improve. The employee morale at HSS is extremely positive so this comes as a shock to us.
      1.0
      10 Aug 2017

      The Worst Company EVER

      Recruiter
      Recommend
      CEO approval
      Business outlook

      Pros

      Some awesome parties and some awesome people

      Cons

      Management only thinks of you as a number and what numbers you produce. They will put you down in front of other co-workers via company email. The company atmosphere is clicky and ruthless. They don't care about you personally and they do not care about your feelings. They only care about PROFITS. They do not know how to motivate their staff unless you are money driven or incentive driven. Praise is only given out to the select few. In the interview, if you do not say you want to make money you will NOT be hired as a recruiter. They expect you as a recruiter to work overtime with half-pay because they feel like they gave you a large enough salary for you to work more. Hard drugs are very prevalent and management does nothing and seems almost supportive. Watched upper management aggressively flirt with their subordinates. There is no Human Resources Department to report harassment or sexual harassment. When there is harassment brush it under the rug or fire you because they do not want to deal with it. Management also asked the staff to write reviews when they see that they have become unpopular in glassdoor knowing very well they if you speak ill of them they will let you go. They have been sued before and I am surprised they are still in business.

      avatar
      HealthCare Support Response
      8y
      Thank you for the feedback. We are committed to creating a comfortable, transparent and collaborative environment for all of our employees so I am disappointed to hear about some of your experiences. We value and consider all feedback and we’ll continue to find ways to improve, but I wanted to address a couple of your specific concerns here. In regards to your comment about our employees being a number I’d like to assure you and anyone else interested in employment at HSS headquarters, that is simply not the case. Our line of business is very competitive and time sensitive and the majority of our employees are in producer roles. As with any production role you are responsible for meeting pre-determined key performance indicators. Each of our employees are unique and important to us. We work with them to set and reach their goals and do not look at them as a number. Many of our team members create lifelong friendships here and leadership is invested in their success. Leadership and the Internal Development Team have organized several employee outreach programs to assist employees with personal tragedies and unexpected happenings. We are a family at HSS. Regarding your statement about our lack of a Human Resources Dept., HSS is in fact equipped with an HR Department. Any discrimination and harassment that is reported to a manager is directly reported to HR. Following Florida Statutes our HR Dept. takes the necessary steps to ensure a safe work environment for all. HR is also responsible for our company wellness program which prohibits the use of drugs and encourages living a healthy life style by providing discounted gym memberships, free annual physicals, flu vaccinations and more. Again, we are sorry to read of your experiences and want to wish you the best in your next employment.
      Viewing 1 - 3 of 246 Reviews
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      ReviewsHealthCare Support reviews

      Glassdoor has 319 HealthCare Support reviews submitted anonymously by HealthCare Support employees. Read employee reviews and ratings on Glassdoor to decide if HealthCare Support is right for you.