Upper management doesn't listen.
You have to fight for your commissions - every month something was missing so if you didn't keep track you missed out.
They say HQY acquired WW but it was clearly the complete opposite - they laid off a lot of HQY employees and kept ones from WW that didn't know what they were doing - and didn't care to learn (not in my department).
Pay was mediocre at best.
As a former employee and a shareholder I was shocked to hear CEO Jon Kessler on the 3/2022 earnings call say that ALL salaried employees got a raise. I still have a LOT of friends that work there so I asked them. That was a complete fabrication. Not one of them in my old department got a raise and they are all salaried. BTW - inflation hits everyone, not just non-sales people.
They kept acquiring company after company. Before one integration was done they had acquired two more. Everyone had a different answer on integration timelines and no one was able to provide clear direction.
The contracting process was a nightmare - having to go back and forth with legal for things that should have been their responsibility.
The COO is a tool that eyeballs women like they are pieces of meat.
Huge communication gap all across the company.
DEI is a joke - just look at their executive team.