Pay rate
Customers orders were constantly slow and screwed up, we had to make up excuses and take all the irritation from the customers for mistakes made by pharmacists and technicians
Constantly behind on work
Constantly doing someone else's job
Shipping, pharmacy and customer service representatives departments fight with each other because no one does their share of the work
Management didn't want to take manager calls and dodged customers
Csr were held accountable for life saving medication orders and anything that went wrong with it.. Many angry customers
Multiple owners and CEOs within months
Customers order process is not smooth and all kinds of ridiculous problems occur that shouldn't be happening
Favoritism
High turnover rate
Started implementing impossible to reach call quotas as ways to push employees that weren't their favorites out the door.
Their whole business model just does not work and lying to and dodging angry customers is not a good work environment