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Healthcare Highways

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Healthcare Highways Reviews

4.1

68% would recommend to a friend

(22 total reviews)
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Michael G. Wilson

100% approve of CEO

68% positive business outlook

Healthcare Highways has an employee rating of 4.1 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Healthcare Highways employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

22 reviews
5.0
21 Feb 2025

Great Company for entry level and growth!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Absolutely amazing comapny to grow with. Values their employees, focuses on a great culture, and has amazing growth opportunities within the company. Managers have open door policy for communication and I always felt heard and supported. Personally, my team was very collaborative and I left the position better than when I came in. My leadership provided great mentoring and always pushed me to be the best me I could be.

Cons

In my opinion, they could improve on their benefits, but I think that is true amongst most companies.

1.0
13 Feb 2025

Broken Culture

Recommend
CEO approval
Business outlook

Pros

The pay met my expectations, although benefits had room to grow. I believed in the product and the mission of HCH until the data didn’t back up what they were actually selling. When brought up to upper management concerns of this and a need to dig deeper or illustrate it to clients and prospects in a way that made sense it was as if no one cared or the problem was too big to control.

Cons

The position I interviewed for compared to what I stepped into were vastly different. I received very little training and it was sink or swim right from the go. Luckily, I thrive in situations like that but it created a lot of stress that I wouldn’t want anyone else to go through. The culture at HCH is truly broken and based on my experience, others who have left and shared, their reputation in the industry that I’ve since learned, and even the experience I had when I left I can tell you that you should be very cautious before making this step. Secrets were shared with me and my teammates about leadership/ “C-Suite” that created moral conflict. Opportunities for a leader to roll up their sleeves and correct the culture issues with help from HR were missed repeatedly and twisted for their own benefit into something unrecognizable. The micromanagement from my leadership when I left was incredibly toxic and unregulated completely. I and my teammates were screamed at and retaliated against on multiple occasions for things that were out of our control or scope. Seeing people cry in meetings and at the office was a daily occurrence towards the last six months of my employment. Travel and working hours in Account Management were unrealistic and not at all conducive to a healthy work life balance. There wasn’t a single day I took PTO that I didn’t have to work just to keep things afloat. It’s team vs team culture with so much negativity spread that they are always going to be spinning their wheels until the culture is addressed from top down.

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Healthcare Highways Response
1y
Thank you for sharing your experiences and insights. We’re sorry that some aspects of your time with us did not meet your expectations. We value your honesty and are always seeking ways to enhance our processes and workplace culture. We are committed to ensuring that roles and responsibilities are communicated and well-supported from the start. As an organization recognized as a Great Place to Work, we continue to strive for a supportive and transparent environment.
1.0
24 Jan 2025

Bad Experience

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice facility. Welcoming employees in most departments.

Cons

Very unprofessional. No organization. Limited compliance. Employee Health benefit claims pend for months without payment. Constant layoffs. HR is not for the employees.

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Healthcare Highways Response
1y
Thank you for sharing your thoughts on your experience at Healthcare Highways. We appreciate your compliments on our facility and the welcoming nature of our teams across most departments. We take note of the concerns you've raised. Please be assured that we are committed to continuous improvement and compliance within our processes. We are aware of the challenges in any organization and work diligently to address them as they arise. Regarding your comments on management practices, we value ethical leadership and transparency. We believe in the ongoing training and development of our management teams to uphold these standards.
Viewing 1 - 3 of 22 Reviews

Glassdoor has 22 Healthcare Highways reviews submitted anonymously by Healthcare Highways employees. Read employee reviews and ratings on Glassdoor to decide if Healthcare Highways is right for you.