Does Heinens pay their employees well?

According to anonymously submitted Glassdoor reviews, Heinens employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Heinens. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Heinens?

72% of Heinens employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Heinens 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Heinens?

Front End Associate (29) , Front End Cashier (23) , Cashier (22) , Associate (13) , Bakery Associate (10) , Grocery Clerk (10) , Sales Associate/Cashier (10) , Produce Associate (9) , Deli Clerk (8) , Grocery Associate (7) , Bakery Clerk (6) , Grocery Stocker (5) , Customer Service Associate (4) , Frozen/Dairy Associate (4) , Assistant Manager (3)

What are the pros of working at Heinens according to real employee reviews?

"So many great people working for this company it’s no wonder why they’ve made a name for themselves!!" ((in 26 reviews)); "Most of the coworkers are great and you build relationships with them and the customers." ((in 23 reviews)); "Good benefits if f/t; benefits paid for by company" ((in 20 reviews)); "Flexible schedules Customer relationships Some of the Food" ((in 15 reviews)); "Good work environment and teams." ((in 14 reviews))

What are the cons of working at Heinens according to real employee reviews?

"Disorganized management" ((in 31 reviews)); "too many managers giving direction to employees" ((in 13 reviews)); "mismanagement, lack of clear communication, varying standards among associates," ((in 6 reviews)); "if you accumulated enough points for upper management to be angry at you for your attendance during the three months trial period, they won't hesitate to let you go" ((in 5 reviews)); "There's no room for advancement because there aren't enough openings." ((in 5 reviews))

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Heinens

Heinens Reviews

3.9

72% would recommend to a friend

(376 total reviews)

J Jeffrey Heinen

82% approve of CEO

65% positive business outlook

Ratings by category

3.8

Culture and values

3.6

Diversity and inclusion

3.4

Work/Life balance

3.3

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Heinens has an employee rating of 3.9 out of 5 stars, based on 376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Heinens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

376 reviews

4.0

9 June 2026

Good training and environment, but challenging hours

Front end associate

Recommend

CEO approval

Business outlook

Pros

Straightforward, busy, good training, good environment, room to move up to customer service role

Cons

Weekend/evening hours typically required, 1 hour cart shifts, managing difficult customer

4.0

2 June 2026

Better than most, but is slowly becoming more corporate

Full time produce associate

Recommend

CEO approval

Business outlook

Pros

All holidays except Easter are paid. Christmas and Thanksgiving have two days off. Professional environment Great opportunities for feedback from managers Opens and closes at fairly reasonable times (8pm on weekdays, 7pm on weekends) Opportunities for growth within the company Union

Cons

Not all management is good and cares about their team/store Those in skilled positions (like fruit cutter or trimmer in produce) can easily get stuck in their jobs Schedules are currently being made by Logile with management input. It is a poor system and should never have been implemented. There are plenty of studies available about the negative impacts of using machine learning systems for making schedules for human beings. While Heinens pays more than many, it is still not a living wage for full time employees. Union

1.0

2 Apr 2026

Heinens

Cashier

Recommend

CEO approval

Business outlook

Pros

Great place just starting out

Cons

Very cliquey. Felt very unwelcome

Viewing 1 - 3 of 376 Reviews

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University Heights, Cuyahoga, OH

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Good training and environment, but challenging hours

Better than most, but is slowly becoming more corporate

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