Helios Towers Reviews

2.8

40% would recommend to a friend

(59 total reviews)

37% positive business outlook

Helios Towers has an employee rating of 2.8 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Helios Towers employee rating is 22% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

59 reviews
1.0
16 Nov 2022

Read and be the Judge !

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice office location in Paddington by the canal and the occasional yummy Friday lunches. Small teams so employees can easily engage and collaborate. A select few of the managers are, inspiring, compassionate and macro manage which is great for employee morale (If given the liberty by company directors, some of these managers will exceptional leaders)

Cons

Where do I begin? How do I coin my words and embellish the truth so the company doesn't look as bad.... I shall do my very best. • Leadership is CRAPPPPPPPPPPP • HODs are a walking personification of micro management. Your work is constantly being interrupted. It is suffocating. • Employees are not empowered to carry on confidently with their roles and responsibilities • The company is supposedly meant to be adept in Lean Six Sigma but I can assure all readers that it is not. The company takes the longest route to everything and as such there is a lot of waste in terms of time and resources. • Unrealistic expectations consistently being set for employees to follow. Basically setting people up to fail. Directors make promises to the Executive Management Team without proper consultation on the size and complexity of tasks assigned. • For a small company we tend work in silos a lottttttttttt • Lack of organisational structure • Company has a complete disregard for employees with children especially those with young children. It's almost as if the world in Helios hasn't moved on since covid.... • Employees are heavily chastised for not coming into the office on all the enforced 3 days even though on most of those days there is nothing in particular to do in the office. Employees go in to still have meeting on Teams. How counterproductive is that? 3 days were introduced to encourage teams collaboration, this however has not been the case since it was introduced due to teams being in on different days. • Office rota is not fixed. Gentle warning for prospective employees, get live in child care and figure out how you will pay for it before you take on the job. • Leadership can be very petty. You will be asked to provide visual evidence on why you couldn't come into the office. • Preferential treatment is on public display. You needn't preen your eyes to see it (Some people are speedily promoted i.e. 2 promotions in 23 months while other can work to the ground and will barely get any promotion after many years of service. Loyalty is not rewarded) • They claim to listen but enact the exact opposite. • For a company with a large proportion of it's market and revenue being generated in Africa, Senior Leadership needs an injection of colour. It's too pastel at the top.

1.0
7 Apr 2025

Discriminatory, Toxic and Abysmal

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The cons heavily outweigh and taint any potential pros so none to say

Cons

How I wish I had taken on board more seriously the negative reviews before deciding to join this toxic toxic company. Particularly a review that highlighted how the company had left the reviewers mental health in shambles. At the time I thought to myself, what at all could have transpired to leave someone so mentally affected by a company. I suppose I presumed my story would be different. LITTLE DID I KNOW. MY GOODNESS! This is such a toxic toxic toxic and discriminatory company and environment. Toxic culture that encourages working above and beyond with zero recognition and if you dare attempt to stand up for yourself, you're crushed and crushed and crushed some more until there's nothing left of you for the company and it's toxic leaders to crush. Very very very discriminatory against minorities especially black minorities. Your voice is blatantly ignored with no one to back you up. You either shut up and deal with it or leave either. At the time of joining there were SOOOO many people leaving EVERYTIME and I wondered what is going on here? I couldn't understand UNTIL THE REALITY SET IN and I saw the company for what it truly is. Avoid this company if you treasure your sanity, your mental health and wellbeing and the essence of your being and more especially if you are a minority. Discrimination is on display and your voice will not be taken into account as that of your white counterparts. Take the negative reviews very very very very very serious because its exactly the reality.

5.0
17 June 2025

Great place to grow, feel valued, and do meaningful work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Helios Towers has been a really rewarding place to work. The mission of connecting people and communities across Africa and the Middle East genuinely comes through in what we do day to day. It’s nice to be part of something that feels like it matters. The people are a big part of what makes it great. Smart, down-to-earth, and always willing to help. Leadership is approachable and genuinely cares about people, which isn’t something you find everywhere. There are loads of opportunities to grow and take on new challenges, especially if you’re proactive. The business moves fast, so you learn a lot and no two days are the same.

Cons

It can get busy and priorities shift quickly but that’s the nature of a growing business. If you like variety and don’t mind a bit of hustle, you’ll be fine.

Viewing 1 - 3 of 59 Reviews

Glassdoor has 76 Helios Towers reviews submitted anonymously by Helios Towers employees. Read employee reviews and ratings on Glassdoor to decide if Helios Towers is right for you.