HiLabs Reviews

3.3

63% would recommend to a friend

(180 total reviews)
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Amit Garg

66% approve of CEO

67% positive business outlook

HiLabs has an employee rating of 3.3 out of 5 stars, based on 180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HiLabs employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

180 reviews
1.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Learn how to fake reviews on glass door.

Cons

The CEO and CAO behave as though they own employees’ lives. They constantly monitor people through CCTV cameras, tracking who is sitting near deck and for how long. I’m not exaggerating, this genuinely seems to be a full-time activity. The culture is deeply toxic and built around gaslighting. If you don’t work 12+ hours a day or survive on less than 5 hours of sleep, you’re labeled as “not hardworking enough.” If you challenge client-service based decisions, you’re told you “don’t understand the strategy.” If you raise concerns about nepotism or office politics, the response is essentially, “That’s how the world works, deal with it.” You literally live with constant fear, disrespect. The favoritism is impossible to ignore. Certain “favored” employees with barely 1-2 years of experience are put in positions where they dictate work. Decisions are often based on no logic, and strategies change every few hours, making it nearly impossible to execute effectively. Overall, it’s one of the worst workplaces I’ve experienced. The company lacks a clear vision, has no coherent product strategy, and creates an environment that steadily damages employees’ mental well-being. Company focused on cab services and food as they are run by CEO CAO relatives making them their core earning from running this company.

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HiLabs Response
1d
Thank you for your feedback. At HiLabs, we hold ourselves to high standards of leadership, culture, and professional conduct, and we're proud of the team and environment we've built. The claims made in this review do not reflect the experience of the overwhelming majority of our employees, nor do they align with how our organization operates day-to-day. Our leadership team is deeply engaged in the business, the people, and the outcomes we drive, and decisions are made with a focus on long-term impact, accountability, and performance. HiLabs is a company with a defined mission, a strong product roadmap, and a growing client base that continues to place trust in the quality of our work. The characterization presented here is unrecognizable to us and to the many talented professionals who have chosen to build successful careers at HiLabs. We remain focused on execution, innovation, and fostering an environment where high-performing teams can thrive.
1.0
29 May 2026

Toxic Work Culture, Unstable Leadership, & Hire & Fire

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Great place to improve your interview skills quickly because you may need them sooner than expected. 2. You learn to keep your resume updated at all times - an underrated professional habit. 3. Excellent environment to understand the true meaning of “job uncertainty” in real time. 4. Fastest onboarding-to-exit exposure I’ve ever seen, the company truly values speed and agility. 5. You’ll build strong networking skills because many employees leave so fast that LinkedIn becomes the primary workplace. 6. If you survive here for a year, every other company will feel peaceful and well-organized. 7. Teaches you how to spot red flags in organizations within a few weeks instead of a few years.

Cons

1. Please don’t blindly trust the overly positive reviews. Many of them feel disconnected from the actual employee experience. 2. Layoffs and terminations happen so frequently that employees almost start tracking them like monthly subscriptions. Job security is practically non-existent. 3. Attrition is unbelievably high. 4. I’ve personally seen several smart and talented people resign within just 2–3 weeks of joining. Probably the quickest realization phase I’ve ever witnessed. Lucky are the ones who identify the reality early and move on fast. 5. Leadership culture is heavily top-down, with excessive micromanagement and very little transparency or employee empowerment. 6. The organization lacks proper structure, stable processes, and long-term product vision. Most teams operate in constant uncertainty and pressure. 7. HR has very limited influence in improving employee concerns or workplace culture. Policies and governance feel weak or inconsistent.

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HiLabs Response
1d
We've read this review carefully. Several characterizations here are factually inconsistent with how we operate and are not corroborated by the experience of our broader team. HiLabs has consistently attracted and retained exceptional talent, not despite our culture, but because of it. We operate in a demanding industry, and we hold ourselves to high standards. We have strong confidence in our leadership and the direction of the company, and the portrayal in this review does not align with the reality experienced by the broader organization or the results we continue to deliver. We remain committed to transparency, accountability, and building a high-performing environment where talented professionals can grow and make meaningful impact.
1.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Working here builds survival instincts. After spending enough time in this company, every future workplace will feel organized, peaceful, and professionally managed by comparison. It’s the corporate equivalent of military-grade trauma training.

Cons

I honestly didn’t think a company could function at this level of dysfunction and still somehow continue operating. Before reading this review, go read the recent 5-star review titled “A Different Perspective to the Recent Bashing.” That review deserves an award for creative fiction. It reads less like an employee review and more like a hostage video written by management during a PR emergency. If you’re going to post fake reviews, at least make them sound remotely believable. Even Glassdoor itself had to put a warning banner on this company page because the review manipulation became that obvious. The workplace culture is beyond toxic. People are overworked, under-supported, constantly blamed, and expected to magically deliver results despite leadership creating confusion every single day. Priorities change hourly depending on who had the latest emotional reaction in a meeting. There is no actual product vision. Teams operate in panic mode, not strategy mode. Most meetings feel like a group of people trying to explain reality to leadership while leadership confidently ignores it. The efficiency of this company is genuinely impressive in one way: I have never seen so many people spend so much time accomplishing so little. Processes are broken, communication is broken, ownership is broken, and accountability exists only for junior employees. The leadership quality is shocking. Some people in senior positions speak with the confidence of industry experts while displaying the understanding of someone who skimmed a LinkedIn post five minutes before the meeting. Watching critical decisions being made here is like watching people play corporate roulette with real employees’ careers. And then there’s the CEO. I have worked with difficult leaders before. I have worked with aggressive leaders before. But this is the first time I’ve seen an organization where employees actively try to predict the emotional weather pattern of one individual before deciding whether basic conversations are safe to have. Entire teams operate in fear of random reactions, impulsive decisions, and completely avoidable chaos. The company constantly talks about culture, innovation, growth, ownership, and transparency. In reality, it’s politics, confusion, micromanagement, burnout, and damage control wrapped in corporate buzzwords. Attrition is high for a reason. The talented people leave. The exhausted people stay until they can leave. And the fake Glassdoor reviews appear right on schedule every time reality catches up. Would I recommend this company? Only if your career goal is to develop emotional resilience through suffering.

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HiLabs Response
1w
We’ve read this review carefully, and several of the claims and characterizations made here are not consistent with how HiLabs operates or how the overwhelming majority of our employees experience the organization. HiLabs is a fast-paced, performance-driven company working on complex healthcare data challenges, and that environment attracts professionals who are collaborative, resilient, and deeply committed to meaningful work. We stand firmly behind our leadership team, the culture we continue to build, and the many employees who have grown and succeeded here through strong performance and ownership. The portrayal of widespread dysfunction, fear, and lack of direction does not reflect the reality of our teams, our client outcomes, or the continued growth of the business. We remain committed to maintaining high standards, fostering professional growth, and building a workplace defined by accountability, innovation, and impact.
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Glassdoor has 188 HiLabs reviews submitted anonymously by HiLabs employees. Read employee reviews and ratings on Glassdoor to decide if HiLabs is right for you.