21 Feb 2022
HigherGround Reviews
4.5
93% would recommend to a friend
Terrance P Ryan
90% approve of CEO
100% positive business outlook
Reviews by job title
8 reviews
3.0
19 June 2010
Great teams within departments but not between departments
Anonymous employee
Former employee
Canoga Park, CA
Recommend
CEO approval
Business outlook
Pros
It's a super-fun environment when everything is going well and you can really stretch you're technical knowledge if you have a strong initiative. The product is important and you won't find a better product in the call recording/retrieval industry.
Cons
Executive management implemented a terrific recognition program but their day to day treatment of the staff is pretty bad. There's definitely a barrier separating the owners from the staff and their tendency towards "favorite child" syndrome has put various departments at war with each other.
3.0
14 Oct 2019
Recommend
CEO approval
Business outlook
Pros
Flexible schedule for part-timers. Consistent full time work for valued employees. Understanding management.
Cons
Non-competitive pay. Outdated business model and niche customer base causes company financial stress, and upper management is slow to accept new practices/approve new developments.
Viewing 1 - 3 of 8 Reviews
